Implementation Tech Lead

ADP, Inc.; Makati; On-site; PHP 5,653,000 - 7,538,000; Full time

Job summary

ADP, Inc. is seeking a skilled client project manager to carry the relationship forward after a sale and to enable the first interaction between mid-sized business clients and ADP's payroll and HR solutions.

You will build relationships with clients, seamlessly implementing ADP's technologies to ensure long-term success and client satisfaction across a broad range of offerings.

Qualifications

• Bachelor's degree or equivalent in education and experience.
• 5 years client project management experience with detailed product knowledge.
• Experience communicating to all levels of associates across medias.
• Understanding Payroll, HR and related offerings.
• Aptitude in automated workflow systems desirable.

Responsibilities

• You will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's solutions.
• You will build relationships with clients and seamlessly implement ADP's technologies to ensure long-term client success.
• Manage complex accounts and ensure successful implementation across Payroll and HR offerings.
• Collaborate with internal teams to align product features with client needs and timelines.

Skills

Client relationship management

Project management

Communication across levels

Payroll/HR product knowledge

Education

Bachelor's degree or equivalent

Tools

Automated workflow systems

Job description

You will carry the ADP relationship forward after a sale and enable the first interaction between mid-sized business clients and ADP's industry-leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP's technologies to ensure your clients achieve long-term success. Once ADP services are delivered, your efforts will have a direct impact on the day-to-day lives of your clients' employees from paychecks to health benefits and beyond.

Bachelors degree or equivalent in education & experience 5 years experience client project management experience with detailed product knowledge for a wide range of offerings and board functional area expertise. Understand the relationships between the features and amongst the products and their impact to an implementation project. Understands Payroll, HR and more. Typically handles largest and most complex accounts or assigned to sophisticated additional business. Understands ADP's process and organization. Experience communication to all levels of associates across various medias, including sr. management internally and externally. Aptitude in automated workflow systems is desirable.

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.