Hybrid Senior Client Onboarding & Account Services Analyst

Depository Trust & Clearing Corporation; Makati; Hybrid; PHP 3,769,000 - 5,653,000; Full time

Benefits offered by this job

Base pay + annual incentive

Health and life insurance

Pension / Retirement benefits

Paid Time Off and personal/family care

Flexible/hybrid model: 3 onsite days,

Remote work flexibility

Job summary

Depository Trust & Clearing Corporation (DTCC) invites applications for the Senior Analyst role in Client Account Services. You will guide new members through onboarding and lifecycle processes, collaborating with Relationship Management and other internal teams to ensure accurate documentation, data maintenance, and compliant procedures.

You will be a proactive, client-focused professional who can manage complexity, maintain audit trails, and drive timely, reliable outcomes for clients and

Qualifications

• Minimum 2 years of related experience.
• Bachelor's degree (preferred) or equivalent experience.

Responsibilities

• Respond to applicant/client via phone or CRM tools.
• Coordinate with internal teams to ensure onboarding activities occur smoothly.
• Review and store client documentation in line with audit requirements.
• Maintain data in systems (e.g., Masterfiles).
• Prepare reports for internal partners, leadership, and auditors.
• Support new product initiatives intersecting with onboarding processes.
• Build strong relationships with internal partners and clients.
• Demonstrate accountability and drive results.

Skills

CRM proficiency

Client onboarding

Risk assessment

Education

Bachelor's degree (preferred) or equivalent experience

Tools

Salesforce

DTCC Masterfiles

Job description

Depository Trust & Clearing Corporation (DTCC) invites applications for the Senior Analyst role in Client Account Services. You will guide new members through onboarding and lifecycle processes, collaborating with Relationship Management and other internal teams to ensure accurate documentation, data maintenance, and compliant procedures.

You will be a proactive, client-focused professional who can manage complexity, maintain audit trails, and drive timely, reliable outcomes for clients and