Hybrid Operations Risk & Governance Analyst

Manulife; Philippines; Hybrid; PHP 800,000 - 1,100,000; Full time

Job summary

Manulife is seeking an Operations Control & Governance Analyst to join our GRC team. You will manage user access reviews, controls testing, and remediation to ensure least privilege and audit readiness across operations.

Join a collaborative environment where you partner with frontline managers and diverse stakeholders to translate findings into CAPs, strengthen controls, and support risk reporting with clear communication and critical thinking.

Qualifications

• Bachelor’s degree in business, Finance, or a related field.
• 3–5 years in operational risk, controls, audit, or business operations.
• Strong understanding of process, risks, and control frameworks.
• Experience with operational risk management methodologies is a plus.
• Knowledge of Insurance operations is advantageous.

Responsibilities

• Conduct end-to-end walkthroughs with owners to evaluate control effectiveness.
• Identify control gaps and translate findings into CAPs.
• Partner with managers for Business Impact Assessments and mitigation plans.
• Review evidence with Canada-based stakeholders for timely closure.
• Review system permissions, SharePoint sites, and ACLs for governance.
• Monitor transaction patterns and flag potential fraud risks.
• Present insights and updates to stakeholders including senior audiences.

Skills

IAM knowledge

Risk reporting

Stakeholder engagement

Archer familiarity

Communication

Education

Bachelor's degree in business/finance

Tools

Archer

SharePoint

Job description

Manulife is seeking an Operations Control & Governance Analyst to join our GRC team. You will manage user access reviews, controls testing, and remediation to ensure least privilege and audit readiness across operations.

Join a collaborative environment where you partner with frontline managers and diverse stakeholders to translate findings into CAPs, strengthen controls, and support risk reporting with clear communication and critical thinking.