Hybrid Night-Shift: Client Integrations Specialist

Cisive Philippines; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Hybrid work arrangement

Night shift schedule

Job summary

Cisive Philippines is seeking an Integration Specialist to serve as the subject matter expert for client integrations, including APIs and ATS platforms. You will partner with client technical teams and our Partnerships group to launch integrations on schedule and ensure smooth operation.

You will configure, test, troubleshoot, and maintain integrations with third-party vendors, document results, and guide clients on leveraging our APIs.

Qualifications

• Highschool diploma or equivalent required.
• Bachelor’s degree in information systems, Business, or a related field (or equivalent work experience) required.
• 2-4 years of experience in client onboarding, systems integration, or technical implementation.
• Familiarity with integrations and APIs strongly preferred.
• Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.
• Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.

Responsibilities

• Serve as the subject matter expert for client integrations, including APIs, ATS platforms, and other third-party systems.
• Partner with internal resources and client technical teams to successfully integrate with new or existing clients and launch integrations on schedule.
• Established as a subject matter expert on how to configure, test, troubleshoot, and maintain our integrations with various third-party vendors.
• Engage with and maintain a strong working relationship with the Partnerships team to ensure a brand-positive position with both our clients and integration partners.
• Act as the first line of defense for troubleshooting integrations and API-related issues, escalating to internal technical teams or third-party vendors as needed.
• Monitor integration progress against milestones to ensure delivery within the agreed-upon timeframe.
• Maintain integration documentation, testing results, and configuration notes for knowledge management and future reference.
• Provide guidance and support for clients and partners seeking to leverage our APIs and integration capabilities.
• Contribute to continuous improvement efforts by identifying efficiencies, documenting best practices, and enhancing integration processes.

Skills

APIs

Client onboarding

Systems integration

Technical documentation

Communication skills

Problem solving

Education

Bachelor’s degree in information systems, Business, or a related field

Job description

Cisive Philippines is seeking an Integration Specialist to serve as the subject matter expert for client integrations, including APIs and ATS platforms. You will partner with client technical teams and our Partnerships group to launch integrations on schedule and ensure smooth operation.

You will configure, test, troubleshoot, and maintain integrations with third-party vendors, document results, and guide clients on leveraging our APIs.