Hybrid Manila: Claims & Data Reconciliation Specialist II

Crawford Job Listings - Global; Manila; Hybrid; PHP 360,000 - 600,000; Full time

Job summary

Crawford Job Listings - Global in Manila is seeking a Claims/Information Processor to ensure proper handling of client information, identify adjustments, and reconcile variances. The role supports operations with accurate documentation and timely reporting while upholding confidentiality and company standards.

The ideal candidate will have a Bachelor’s degree or equivalent experience, 2+ years in claims or insurance services, and strong analytical and multitasking abilities.

Qualifications

• Bachelor’s Degree or equivalent professional experience
• At least two years in claims or insurance management services
• Proficient in word processing and spreadsheet software
• Analytical skills to identify and evaluate information
• Ability to multi-task, prioritize and manage time effectively
• High degree of professionalism and confidentiality

Responsibilities

• Review client information following SOPs and turnaround times
• Identify adjustments and variances to reconcile
• Summarize information to prepare reports
• Coordinate with other processors to reconcile issues
• Resolve inquiries in a customer‑oriented manner
• Ensure proper file management and documentation
• Route tasks using internal systems
• Escalate matters beyond authority as needed
• Maintain Crawford Code of Conduct and confidentiality

Skills

Analytical skills

Attention to detail

Time management

Interpersonal skills

MS Word & Excel

Communication skills

Education

Bachelor’s Degree or equivalent professional experience

Tools

Microsoft Office

Job description

Crawford Job Listings - Global in Manila is seeking a Claims/Information Processor to ensure proper handling of client information, identify adjustments, and reconcile variances. The role supports operations with accurate documentation and timely reporting while upholding confidentiality and company standards.

The ideal candidate will have a Bachelor’s degree or equivalent experience, 2+ years in claims or insurance services, and strong analytical and multitasking abilities.