Claims Investigator & Analyst (Adjuster) – Global Growth

Crawford Job Listings - Global; Philippines; On-site; PHP 350,000 - 700,000; Full time

Job summary

Crawford is seeking an Adjuster (Accountant / Engineer) to join our Philippines team. The role involves investigating loss events, providing guidance on policy coverage, preparing client reports, and managing claims within established SLAs.

You will coordinate with insurers, intermediaries, and external experts while upholding Crawford’s ethics and values. Ideal candidates have a Bachelor's degree in Engineering, Accountancy, or Finance, with 1–2 years of relevant experience.

Qualifications

• Bachelor's degree in Engineering, Accountancy, Finance or related discipline.
• Professional Insurance Qualification is a plus.
• 1–2 years of relevant work experience; fresh graduates welcome.

Responsibilities

• Investigate reported loss events, establish facts, assess causation and damages.
• Draft clear client reports within established timelines.
• Manage claims in the system, update information, and ensure accuracy.
• Act as primary contact for insurer clients, intermediaries, policyholders and third parties.
• Coordinate external experts and service providers to ensure timely delivery.
• Uphold Crawford’s ethics and promote insurer clients’ brands.

Skills

Investigation

Client reporting

Stakeholder communication

Negotiation

External coordination

Education

Bachelor's degree in Engineering/Accountancy/Finance

Job description

Crawford is seeking an Adjuster (Accountant / Engineer) to join our Philippines team. The role involves investigating loss events, providing guidance on policy coverage, preparing client reports, and managing claims within established SLAs.

You will coordinate with insurers, intermediaries, and external experts while upholding Crawford’s ethics and values. Ideal candidates have a Bachelor's degree in Engineering, Accountancy, or Finance, with 1–2 years of relevant experience.