Hybrid Content QA Specialist - eLearning & Telecom

International Business Machines Corporation; Quezon City; Hybrid; PHP 279,000 - 446,000; Full time

Job summary

International Business Machines Corporation (IBM) is seeking a Content Quality Assurance Specialist in Quezon City. You will conduct quality checks on training content, verify grammar and formatting, and validate telecom process flows across eLearning modules.

The role involves version control, defect tracking, and collaboration with instructional designers and SMEs to ensure release readiness. The ideal candidate has a Bachelor's degree and strong editing, organizational, and communication

Qualifications

• Bachelor's Degree required or equivalent experience in quality assurance, technical writing, or instructional content review.
• Excellent grammar, proofreading, and editing skills; strong attention to detail and accuracy.
• Ability to review complex telecom content for inconsistencies and ensure alignment with brand standards.

Responsibilities

• Conduct quality checks on training content, knowledge articles, and eLearning modules.
• Ensure materials meet grammar, formatting, accuracy, compliance, and brand standards.
• Validate telecom process flows, procedures, and system steps.
• Test eLearning modules for functionality, navigation, and SCORM compliance.
• Manage version control and ensure materials meet documentation standards.
• Collaborate with instructional designers, content managers, and SMEs to resolve quality issues.
• Track defects, prepare QA reports, and recommend improvements.
• Support final publishing and release readiness reviews.

Skills

Grammar & editing

Attention to detail

Telecom content review

Time management

Communication skills

Microsoft Office

Education

Bachelor's Degree

Tools

MS Word

Excel

PowerPoint

Job description

International Business Machines Corporation (IBM) is seeking a Content Quality Assurance Specialist in Quezon City. You will conduct quality checks on training content, verify grammar and formatting, and validate telecom process flows across eLearning modules.

The role involves version control, defect tracking, and collaboration with instructional designers and SMEs to ensure release readiness. The ideal candidate has a Bachelor's degree and strong editing, organizational, and communication