Hybrid Cloud SRE: Observability & Automation

NICE; Manila; Hybrid; PHP 669,600 - 892,800; Full time

Job summary

NICE is looking for a Site Reliability Engineer (SRE) to manage observability tools and collaborate with teams to enhance monitoring solutions. This role offers a hybrid work model, with two office days and three remote days per week.

Ideal candidates will have troubleshooting skills, an associate degree in Computer Sciences, and familiarity with tools like Prometheus, Grafana, and scripting languages. Join a market leader to innovate in a collaborative environment.

Qualifications

• Experience working in a SaaS company with hybrid cloud environments.
• Experience tracking down root causes of issues in complex systems.
• Comfortable using JSON and yaml for configurations.

Responsibilities

• Administer open-source and enterprise observability tools.
• Configure alerts and notifications for other teams.
• Troubleshoot observability tools for internal customers.

Skills

Troubleshooting skills

Communication skills

Scripting or coding skills

Leadership

Experience with observability tools

Education

Associate degree in Computer Sciences or equivalent experience

Tools

Prometheus

Grafana

Datadog

Dynatrace

Bash

Python

Terraform

Job description

NICE is looking for a Site Reliability Engineer (SRE) to manage observability tools and collaborate with teams to enhance monitoring solutions. This role offers a hybrid work model, with two office days and three remote days per week.

Ideal candidates will have troubleshooting skills, an associate degree in Computer Sciences, and familiarity with tools like Prometheus, Grafana, and scripting languages. Join a market leader to innovate in a collaborative environment.