Senior SRE — FinTech SaaS Operations (Hybrid)

Teciem; Hinoba-an; Hybrid; PHP 990,000 - 1,518,000; Full time

Job summary

Teciem in Bangalore, India, invites an experienced Senior Site Reliability Engineer to own the Kondor UP production platform. You will define SLOs, lead on-call, and drive automation to reduce toil.

The role spans observability, incident response, IaC and GitOps, and working closely with InfraOps, AppOps, NetOps, and SecOps to ensure secure, scalable operations in a multi-tenant SaaS environment. Hybrid work model: in-office Bengaluru with remote options; English required; 5+ years of SRE

Qualifications

• 5+ years in a Site Reliability Engineer or production operations role.
• Proven experience defining and operating against SLIs, SLOs, and error budgets.
• Strong automation skills and programming in at least one language (Python/Go/Bash).

Responsibilities

• Own the Kondor UP production platform reliability, availability, and performance.
• Lead on-call rotation, incident response, post-mortems, and customer communication.
• Define observability strategy with metrics, tracing, and log aggregation; maintain tenant-aware dashboards.

Skills

SRE operations

Python/Go/Bash

Prometheus/Grafana

Kubernetes

ArgoCD/GitOps

Terraform/IaC

Education

Engineering degree (CS/IT/Math)

Tools

AWS EKS

Helm

Jaeger/OTel

Loki/OpenSearch

Terraform

Karpenter

Job description

Teciem in Bangalore, India, invites an experienced Senior Site Reliability Engineer to own the Kondor UP production platform. You will define SLOs, lead on-call, and drive automation to reduce toil.

The role spans observability, incident response, IaC and GitOps, and working closely with InfraOps, AppOps, NetOps, and SecOps to ensure secure, scalable operations in a multi-tenant SaaS environment. Hybrid work model: in-office Bengaluru with remote options; English required; 5+ years of SRE