Hybrid Cloud Operations Analyst — 24/7 Support (AWS/Azure)

Risewave Consulting Inc.; Taguig; Hybrid; PHP 781,200 - 1,004,400; Full time

Job summary

A global technology consulting firm based in Taguig is searching for a professional to provide support for AWS, OCI, and Azure cloud technologies. The successful candidate will join a rotating shift team, offer software application deployment, and maintain incident requests. Candidates should have strong analytical skills and experience in multiple platforms and cloud technology, with excellent communication skills being essential for client interactions. This role offers a hybrid work arrangement and is ideal for individuals looking to further develop their career in the tech sector.

Qualifications

• Extensive experience in cloud technologies support.
• Experience in rotating shift systems.
• Ability to communicate technical issues effectively.

Responsibilities

• Provide software application deployment and support.
• Manage incident requests and escalate as necessary.
• Develop knowledge of ServiceNow for managing incidents.

Skills

Good understanding of Server Patching Process

Experience in multiplatform VMware, Linux and Windows server virtualization

Hands-on expertise in networking, storage and system integration

Excellent communication/organization skills

Excellent troubleshooting skills

Proficiency in Windows Server Operating system with PowerShell Scripting

Solid understanding of IP networking and IP devices

Ability to juggle multiple tasks with competing priorities

Strong educational level or Service Management qualification

Knowledge of Cloud Computing

Education

Bachelor's degree or equivalent experience

Tools

ServiceNow

Azure

Vmware certification

Job description

A global technology consulting firm based in Taguig is searching for a professional to provide support for AWS, OCI, and Azure cloud technologies. The successful candidate will join a rotating shift team, offer software application deployment, and maintain incident requests. Candidates should have strong analytical skills and experience in multiple platforms and cloud technology, with excellent communication skills being essential for client interactions. This role offers a hybrid work arrangement and is ideal for individuals looking to further develop their career in the tech sector.