Hybrid AML Compliance Associate | Risk & Fraud Prevention

The Western Union Company; Quezon City; Hybrid; PHP 420,000 - 540,000; Full time

Benefits offered by this job

Paid sick leave and vacation leave

HMO coverage with dependents from day

Hybrid working arrangement

Job summary

Western Union is seeking a Senior Associate, AML Compliance in Quezon City for Risk & Compliance Operations. You will conduct transactional history analysis, due diligence, and AML interviews to identify potential fraud and suspicious activity, while delivering top-notch customer service and meeting targets.

This role requires English fluency, a bachelor’s degree, strong analytical skills, MS Office proficiency, and multitasking across systems.

Qualifications

• Fluency in English – outstanding verbal, written and listening skills.
• Bachelor’s degree or equivalent.
• Strong analytical skills, attention to detail, and independent decision making.
• Proficiency in Microsoft Office (Excel, Word).
• Ability to multitask and navigate through multiple systems at the same time.
• Flexibility to work in various shifts, according to business needs.
• Experience in customer service and/or AML Compliance would be an advantage.

Responsibilities

• Perform transactional history analysis, due diligence, and AML Compliance interviews to identify potential consumer fraud or questionable activity in an effort to protect customers and the company.
• Ensure excellent customer service.
• Deliver high quality and productivity results that meet the identified targets.
• Learn continuously to enhance AML Compliance products and process knowledge.

Skills

English fluency

Analytical skills

Attention to detail

Independent decision making

Multitasking

Shift flexibility

Customer service experience

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Job description

Western Union is seeking a Senior Associate, AML Compliance in Quezon City for Risk & Compliance Operations. You will conduct transactional history analysis, due diligence, and AML interviews to identify potential fraud and suspicious activity, while delivering top-notch customer service and meeting targets.

This role requires English fluency, a bachelor’s degree, strong analytical skills, MS Office proficiency, and multitasking across systems.