Hybrid AI Process Transformation Lead

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 700,000 - 1,000,000; Full time

Benefits offered by this job

Competitive Salary Package

Day Shift Schedule

Hybrid work arrangement

HMO Coverage with Dependent

Job summary

Hammerjack Pty Ltd in the Philippines seeks an experienced AI Business Process Specialist to uncover friction, quantify opportunities, and shape automation roadmaps that elevate global workforce solutions. The role is hybrid with on-site days in Ortigas and a path to worldwide impact.

You will map processes, apply BPMN, and run structured discovery workshops while partnering with executives to translate insights into delivery-ready plans.

Qualifications

• Bachelor's degree or equivalent professional experience in a related field.
• 5+ years in process analysis, business analysis, or process improvement in BPO/shared services/consulting.
• Experience mapping and quantifying operational processes, including volumes, cycle times, and cost drivers.

Responsibilities

• Design and execute discovery plans for engagements, aligning with senior leadership.
• Lead structured discovery sprints with client teams via workshops and observations.
• Analyze system data, apply process mining, and triangulate evidence to support findings.
• Map current-state processes with volumes, cycle times, handoffs, controls, and cost drivers.
• Score opportunities across value, feasibility, data readiness, risk, and change load.
• Produce roadmaps and deliverables with evidence to support recommendations.

Skills

Process mapping

BPMN

Data analysis

Discovery workshops

AI and automation awareness

Communication skills

Time-motion studies

Education

Bachelor's degree in Industrial Engineering, Business, Information Technology, or related field

Tools

Visio

Lucidchart

Miro

Celonis

UiPath Process Mining

Job description

Hammerjack Pty Ltd in the Philippines seeks an experienced AI Business Process Specialist to uncover friction, quantify opportunities, and shape automation roadmaps that elevate global workforce solutions. The role is hybrid with on-site days in Ortigas and a path to worldwide impact.

You will map processes, apply BPMN, and run structured discovery workshops while partnering with executives to translate insights into delivery-ready plans.