Hybrid Administrative Assistant — Waitlist & Scheduling

Outsourced Quality Assured Services Pty; Philippines; Hybrid; PHP 180,000 - 300,000; Full time

Job summary

Outsourced Quality Assured Services Pty in the Philippines is seeking an Administrative Assistant to support allied health services. The role emphasizes timely communication, waitlist management, proactive scheduling, and efficient handling of referrals and records.

Hybrid work arrangement with a schedule of Monday to Friday, 6am–3pm PHT, and emphasis on proactive stakeholder engagement, documentation, and service-level adherence to ensure smooth service delivery.

Qualifications

• Prior administrative experience preferred.
• Excellent written and verbal communication.
• Strong scheduling and data entry skills.
• Ability to manage waitlists and coordinate with clinicians.

Responsibilities

• Own allocated waitlist and monitor progress of referrals daily.
• Acknowledge and update external and internal enquiries within 24 hours.
• Schedule and coordinate services with clinicians and managers.
• Maintain accurate participant records and support onboarding.
• Collaborate with the operations team and identify inefficiencies for improvement.
• Maintain 8x8 phone system availability during working hours.

Job description

Outsourced Quality Assured Services Pty in the Philippines is seeking an Administrative Assistant to support allied health services. The role emphasizes timely communication, waitlist management, proactive scheduling, and efficient handling of referrals and records.

Hybrid work arrangement with a schedule of Monday to Friday, 6am–3pm PHT, and emphasis on proactive stakeholder engagement, documentation, and service-level adherence to ensure smooth service delivery.