Human Resource Manager – Retail Operations

Optimo International Group, Inc.; Pasig; On-site; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Competitive salary

HMO (health insurance)

Day shift hours

Direct access to CEO

Job summary

Optimo International is a high-growth retail company seeking an HR Manager to lead the HR function and partner with the CEO on people strategy. You will drive large-scale hiring, build culture, and manage internal communications while supporting executive leadership.

You'll oversee onboarding, training, performance management, and compliance with Philippine labor laws. This role is onsite with day shifts and a focus on fast-paced, people-first growth.

Qualifications

• Solid knowledge of Philippine labor laws and HR compliance
• At least 5 years of HR leadership experience (preferably in retail/operational setting)
• Proven mass/bulk recruitment experience
• Experience using AI tools to improve HR/recruitment efficiency
• Experience supporting a CEO or senior executive is a strong plus

Responsibilities

• Own end-to-end HR function from recruitment to retention
• Lead mass/bulk recruitment to scale retail and sales teams
• Develop HR strategies aligned with growth and culture
• Manage onboarding, training, and performance systems for store and support staff
• Coach store leaders and teams to hit targets and grow professionally
• Lead internal communications and content creation with Canva
• Provide day-to-day executive support to the CEO

Job description

Day Shift | Positive Culture | High-Growth Retail Company | Full Time, Onsite

Are you a strategic HR professional who thrives in fast-paced, people-first environments? Do you love developing talent, scaling culture, and building high-performance teams? Want to work somewhere you're not just filling roles—but building the future?

About Optimo International

Optimo International is a high-growth retail company committed to delivering exceptional products and service experiences to its customers. The company builds strong, motivated teams across its retail operations to drive performance, efficiency, and a culture of excellence in every store and department.

Optimo is looking for an HR Manager who's passionate about people, culture, and results. In this role, you'll work directly with the CEO, lead company-wide HR initiatives - including large-scale hiring drives, and help attract and retain top retail talent as the business scales. This role also supports the CEO directly with internal communications and day-to-day executive assistance.

What You'll Be Doing

HR & People Management

• Own the end-to-end HR function-from recruitment to retention
• Lead mass/bulk recruitment initiatives to rapidly scale retail and sales teams
• Develop and implement HR strategies aligned with company growth and retail culture
• Build and manage onboarding, training, and performance management systems for store and support staff
• Track team KPIs, productivity metrics, and morale pulse regularly
• Draft, organize, and oversee all employee contracts (interns, freelancers, contractors, and FTEs)
• Act as a business partner to the CEO and department/store heads on people strategy
• Lead and manage compliance with Philippine labor laws and HR policies
• Coach and develop store leaders and team members to hit sales targets and grow professionally

Internal Marketing & Communications

• Create and manage internal communication materials (memos, announcements, newsletters, updates)
• Design engaging content using Canva for internal campaigns, onboarding materials, and employee engagement initiatives
• Keep the team aligned with internal updates, memos, and company communications

Executive Assistance to the CEO

• Provide day-to-day executive support to the CEO, including calendar management, correspondence, and meeting coordination
• Prepare documents, presentations, and materials for CEO-led meetings and initiatives
• Handle confidential and time-sensitive tasks with discretion and professionalism
• Serve as a reliable point of coordination between the CEO and the broader team

You're a Great Fit If You...

• Are a strategic HR leader who wants a seat at the table
• Know how to build high-performance retail teams, not just manage people
• Can plan and execute high-volume hiring under tight timelines without sacrificing quality
• Use AI tools to work smarter and more efficiently, not just faster
• Can coach and challenge others, including executives and store leaders
• Thrive in fast-paced, entrepreneurial, retail-driven environments
• Have a people-first mindset AND a results-driven attitude
• Are comfortable wearing multiple hats - from HR strategy to internal comms to executive support
• Lead with integrity, humility, and professionalism

Requirements

• Solid knowledge of Philippine labor laws and HR compliance
• At least 5 years of HR leadership experience (preferably in retail or a fast-paced operational setting)
• Proven experience in mass/bulk recruitment (e.g., hiring for multiple roles or large headcount targets within tight deadlines)
• Comfortable using AI tools to improve efficiency in HR, recruitment, or admin work
• Experience with internal marketing/communications and design tools like Canva
• Prior experience supporting a CEO or senior executive is a strong plus
• Excellent leadership, decision-making, and people development skills
• Strong communication, documentation, and negotiation abilities
• Highly organized, proactive, and solution-oriented
• Tech-savvy, capable of using HRIS tools, tracking metrics, and implementing systems
• Ability to handle confidential information with discretion
• Bonus: Experience in training, culture building, and HR automation within a retail setting

What's In It for You?

• Competitive salary
• Welcome gift on Day One
• HMO (health insurance)
• Supportive leadership and direct access to the CEO
• Day shift hours
• Positive, energetic team culture
• Clear career path with leadership opportunities