Human Resource Manager

IONOS Group; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

IONOS Group in the Philippines seeks an experienced HR Manager to oversee frontline HR operations, ensure policy compliance, and drive employee engagement. You will partner with front-line leaders to resolve concerns, improve productivity, and provide strategic guidance on workforce planning.

The role focuses on performance management, training opportunities, data integrity, and change management, delivering coaching to leaders while maintaining a fair and ethical workplace.

Qualifications

• Degree in HR, Learning and Development, Psychology or similar.
• At least 5 years experience in HR Management, preferably supporting front line or operational teams.
• Proven track record in managing employee relations workforce planning and HR program implementation.

Responsibilities

• Oversee and manage day-to-day HR operations for front-line employees ensuring compliance with company policies, local labor laws, and industry standards.
• Collaborate with line managers to address and resolve employee concerns, grievances, and disciplinary actions in a timely and consistent manner.
• Maintain accurate employee records and HR data, ensuring confidentiality and data integrity.
• Support recruitment efforts for front-line positions by collaborating with hiring managers to identify staffing needs and ensure timely onboarding of new hires.
• Identify training and development opportunities for employees to enhance performance and career growth.
• Monitor workforce metrics (e.g., turnover, absenteeism) and recommend action plans to address challenges.
• Foster a positive work environment by promoting employee engagement initiatives tailored to front-line teams.
• Support front-line managers in implementing the performance appraisal process ensuring timely and constructive feedback is delivered.
• Provide coaching and guidance to leaders and employees to address performance gaps and develop improvement plans.
• Support the implementation of HR systems, tools, and initiatives that enhance front-line operations.
• Serve as a trusted advisor to front-line managers, providing HR expertise and guidance on employee relations, team dynamics, and best practices.
• Lead or participate in cross-functional projects that impact front-line teams, ensuring HR's perspective is represented.

Skills

Interpersonal communication

Problem solving

Labor law knowledge

HR systems & tools

Education

Degree in HR, Learning & Development, Psychology or similar

Tools

HRIS

Applicant tracking systems

Job description

Goals Of The Position

Ensure seamless implementation of HR policies, programs, and initiatives for front-line employees to support organizational objectives and drive employee engagement. Partner with front-line leaders to resolve employee concerns, foster a culture of collaboration, and enhance team productivity. Provide strategic guidance and operational support to meet workforce requirements and enable high-performance front-line teams.

Main Responsibilities

• HR Operations & Compliance: Oversee and manage day-to-day HR operations for front-line employees ensuring compliance with company policies, local labor laws, and industry standards.


• Collaborate with line managers to address and resolve employee concerns, grievances, and disciplinary actions in a timely and consistent manner.


• Maintain accurate employee records and HR data, ensuring confidentiality and data integrity.


• Talent Management & Workforce Planning: Support recruitment efforts for front-line positions by collaborating with hiring managers to identify staffing needs and ensure timely onboarding of new hires.


• Partner with line managers to identify training and development opportunities for employees to enhance performance and career growth.


• Monitor workforce metrics (e.g., turnover, absenteeism) and recommend action plans to address challenges.


• Employee Engagement & Retention: Foster a positive work environment by promoting employee engagement initiatives tailored to front-line teams.


• Performance Management: Support front-line managers in implementing the performance appraisal process ensuring timely and constructive feedback is delivered.


• Provide coaching and guidance to leaders and employees to address performance gaps and develop improvement plans.


• Change Management: Support the implementation of HR systems, tools, and initiatives that enhance front-line operations.


• Leadership Support: Serve as a trusted advisor to front-line managers, providing HR expertise and guidance on employee relations, team dynamics, and best practices.


• Lead or participate in cross-functional projects that impact front-line teams, ensuring HR's perspective is represented.

Others

• Accepts other responsibilities as maybe assigned by superior according to the need of the Company.


• Creates and preserves the most favorable Company image by conducting all functions in the most ethical and fair manner.


• Administers all assigned functions consistent with and in support to the goal of the company.

Formal Qualifications

• A degree in HR, Learning and Development, Psychology or similar


• At least 5 years experience in HR Management, preferably supporting front line or operational teams


• Proven track record in managing employee relations workforce planning and HR program implementation

Job Specifics

• Strong knowledge of labor laws and HR compliance requirements.


• Excellent interpersonal, communication, and problem solving skills.


• Ability to build trust and maintain strong relationships with employees and leaders.


• Proficient in HR systems and tools (e.g., HRIS, applicant tracking systems)