Human Resource Benefits Team Leader (Manager)

HSBC Holdings plc; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Job summary

HSBC Holdings plc in the Philippines is seeking a benefits operations lead to enhance and administer employee benefit programs, ensuring accurate end-to-end processing and compliance with local labor and tax laws.

You will drive standardization and automation of benefits administration, maintain data integrity, and deliver BI insights while respecting confidentiality. Immediate local work eligibility is prioritized in this urgent hiring initiative.

Qualifications

• Bachelor’s Degree in any HR related course, preferably in Human Resource Management, Psychology, Industrial Relations or Law.
• Preferably with payroll and Benefit Background.
• Excellent working knowledge of Microsoft Office packages.
• Highly adaptable to culturally diverse working environments.
• Strong understanding of payroll laws and benefits regulation.
• Ability to handle confidential information with discretion.

Responsibilities

• Lead and continuously improve benefits operations to support organizational goals.
• Manage and administer employee benefit programs (e.g., health, insurance), ensuring accurate end-to-end processing.
• Develop, maintain, and consolidate benefits policies, procedures, and processing instructions, embedding best practices.
• Ensure compliance with labor laws, tax regulations, and company policies; identify and escalation non-compliance.
• Oversee government remittances, including monitoring and ensuring timely contribution payments to local agencies.
• Drive process efficiency through standardization and automation of benefits administration.
• Maintain HR data integrity and confidentiality across HR database systems; ensure timely and accurate HR transactions.

Skills

Payroll knowledge

Discretion

Adaptability

Data confidentiality

Education

Bachelor's degree in HR related field

Tools

Microsoft Office

Job description

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

You’ll Do:

• Lead and continuously improve benefits operations to support organizational goals.
• Manage and administer employee benefit programs (e.g., health, insurance), ensuring accurate end-to-end processing.
• Develop, maintain, and consolidate benefits policies, procedures, and processing instructions, embedding best practices.
• Ensure compliance with labor laws, tax regulations, and company policies; identify and escalation non-compliance.
• Oversee government remittances, including monitoring and ensuring timely contribution payments to local agencies.
• Drive process efficiency through standardization and automation of benefits administration.
• Maintain HR data integrity and confidentiality across HR database systems; ensure timely and accurate HR transactions.
• Deliver benefits MI and insights (e.g., utilization, volumes, costs, trends) and partner with service delivery teams and functions to resolve stakeholder queries and support smooth operations.

To be successful in this role, you should meet the following requirements:

• Bachelor’s Degree in any HR related course, preferably in Human Resource Management, Psychology, Industrial Relations or Law.
• Preferably with payroll and Benefit Background.
• Excellent working knowledge of Microsoft Office packages.
• Highly adaptable to culturally diverse working environments.
• Strong understanding of payroll laws and benefits regulation.
• Ability to handle confidential information with discretion.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC HDPP