Hub Operations Lead — Logistics & Process Optimization

SPX Express

Manila

On-site

PHP 420,000 - 660,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

SPX Express Philippines is seeking an experienced Hub Operations Associate to support day-to-day hub activities across last mile and first mile operations, including inbounding, sorting, rider dispatch and inventory control. You will conduct team briefings, document minutes, monitor hub performance against KPI targets, and assist in creating and validating hub reports.

The role involves payments processing, coordinating with agency teams, and driving continuous improvement projects to boost

Qualifications

Bachelor’s degree required.
3+ years in logistics, warehousing or distribution.
Experience leading a team in a hub or warehouse environment.
Experience in payments processing or similar function.
Proficiency in MS Office (Word, Excel, PowerPoint).

Responsibilities

Assist in day-to-day hub operation (last mile and first mile), including parcel inbounding, sorting, rider dispatch, receiving in-transit parcels and inventory control.
Conduct team briefings and document minutes of meetings.
Monitor hub performance and ensure KPI targets are met.
Create, review and validate hub reports.
Assist Customer Support in handling escalations and payment processes.
Lead process improvement initiatives to boost hub productivity.
Coordinate with agency coordinators to oversee agency teams.
Perform other hub operation tasks as required.