Hub Lead - Operations, SPX Express (Tacloban)

spx express; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

spx express is looking for a leader to oversee daily operations at their hub in the Philippines. This role will ensure smooth functioning and compliance with established procedures. The ideal candidate will have a strong background in logistics, leadership experience, and a minimum of 4 years in the Supply Chain industry.

The responsibilities include leading team briefings, implementing process improvements, and assisting customer support. Join spx express to drive efficiency in a fast-paced environment.

Qualifications

• Minimum of 4 years experience in Supply Chain & Logistics Industry.
• Has held a leadership role in a division or team.
• Experienced in e-commerce fulfillment.

Responsibilities

• Oversee daily hub operations, ensuring smooth and efficient functioning.
• Ensure adherence to established procedures, policies, and regulations.
• Lead team briefings and conduct weekly staff meetings.
• Drive continuous improvement in key performance indicators (KPIs).
• Implement process improvement initiatives to enhance hub productivity.

Education

Bachelor’s Degree or higher in related fields

Job description

Job Description

• Oversee daily hub operations, ensuring smooth and efficient functioning.
• Ensure adherence to established procedures, policies, and regulations.
• Lead team briefings, conduct weekly staff meetings, and regularly assess team performance.
• Drive continuous improvement in key performance indicators (KPIs) for the hub.
• Implement process improvement initiatives and projects to enhance hub productivity and efficiency.
• Assist the Customer Support team with call-outs to resolve customer escalations.
• Coordinate with agency coordinators to manage and support agency teams.
• Handle additional tasks related to overall hub operations as needed.

Requirements

• Bachelor’s Degree or higher in related fields
• Has held a leadership role in a division or team, within a logistics or hub environment
• Minimum of 4 years experience in Supply Chain & Logistics Industry
• Experienced in e-commerce fulfillment
• Other tasks related to the operations of the hub.