HR Support Specialist - Night Shift

NCR Voyix; Cebu City; On-site; PHP 300,000 - 420,000; Full time

Job summary

NCR Voyix in Cebu City is seeking an HR Shared Services Associate I to handle inquiries about HR policy, the HR Portal, and self-service forms associated with HR transactions. The role supports NAMER and LATAM operations and requires a night shift.

You will gather information, log data in HR tools, route requests, and generate routine reports. Strong business writing and communication skills are essential.

Qualifications

• Bachelor's degree required in a relevant field.
• 1-2 years of related experience preferred but not required.
• Excellent business writing and verbal communication skills.

Responsibilities

• Interact with managers and employees via e-mail, web requests, live chat and phone.
• Gathers information and records data in HR tools and logs.
• Monitors transaction status and escalates transactions as necessary.
• Prepares written communications including e-mails and letters.
• Generates daily and weekly incident reporting, translate/create documents as necessary.

Skills

Business writing

Verbal communication

MS Word

MS Excel

MS Outlook

Attention to detail

Education

Bachelor's degree in Psychology

Bachelor's degree in Human Resource Management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

NCR Voyix in Cebu City is seeking an HR Shared Services Associate I to handle inquiries about HR policy, the HR Portal, and self-service forms associated with HR transactions. The role supports NAMER and LATAM operations and requires a night shift.

You will gather information, log data in HR tools, route requests, and generate routine reports. Strong business writing and communication skills are essential.