HR Specialist

Confidential Company; Metro Manila; On-site; PHP 420,000 - 720,000; Full time

Job summary

Confidential Company in Metro Manila is seeking an HR Specialist to serve night-shift employees as the primary HR contact, delivering timely HR support and handling employee relations and lifecycle processes.

You will promote a positive workplace culture, ensure consistent policy application, support compliance with Philippine labor laws, and coordinate with Operations, the Day Shift HR team, and senior HR leadership on sensitive matters.

Qualifications

• Bachelor's degree in Psychology, Human Resources, or related field.
• 3–5 years of HR experience, preferably in Employee Relations.
• Knowledge of Philippine labor laws and disciplinary procedures.
• Strong written and verbal communication and documentation skills.
• Proficiency in Microsoft Office and HR systems.
• Ability to handle confidential matters and manage multiple priorities.

Responsibilities

• Manage night-shift employee relations and case management.
• Maintain ER case trackers and documentation.
• Coordinate with Operations and HR leadership on complex matters.
• Ensure compliance with company policies and Philippine labor laws.

Skills

Employee relations

HR operations

Policy knowledge

Communication

Documentation

Education

Bachelor's degree in Psychology, Human Resources, or related field

Tools

Microsoft Office

HR systems

Job description

Elevate your career with a trusted global HR team delivering world-class talent and transparent people solutions that scale success.

The Role

The HR Specialist serves as the primary HR point of contact for night-shift employees, providing timely HR support and managing employee relations matters, HR operations, and employee lifecycle processes. The role is responsible for promoting a positive workplace culture, ensuring consistent application of company policies and procedures, and supporting compliance with applicable Philippine labor laws.

The position requires a hands-on HR professional capable of independently managing routine employee relations cases, maintaining accurate documentation, supporting performance management, and coordinating with Operations, the Day Shift HR team, and senior HR leadership on complex or sensitive matters.

Responsibilities

Employee Relations and Case Management

• Manage employee concerns, grievances, attendance issues, disciplinary cases, and workplace conflicts.
• Conduct preliminary investigations, review evidence, prepare case summaries, and draft ER documentation, including NTEs, notices of decision, and written warnings.
• Facilitate administrative hearings and coordinate DOLE/NLRC proceedings as authorized.
• Identify potential ER and legal risks and elevate complex or sensitive cases to senior HR leadership.

HR Policy and Process Compliance

• Maintain mastery of the HR Process Guide, employee handbook, company policies, and established procedures.
• Ensure consistent application of HR policies, procedural due process, and applicable labor laws.
• Provide guidance to employees and managers on disciplinary procedures, attendance, leave, performance management, and other HR matters.
• Identify process gaps and recommend improvements to HR leadership.

Employee Lifecycle and Performance Management

• Coordinate onboarding, orientation, employee check-ins, offboarding, and exit interviews.
• Monitor probationary employment milestones and coordinate regularization or non-regularization processes.
• Support Performance Improvement Plans (PIPs), performance reviews, and documentation of employee performance concerns.
• Promote employee engagement, workplace culture, and retention initiatives.

Stakeholder Coordination and Night-Shift HR Support

• Provide accessible and timely HR support to night-shift employees and managers.
• Collaborate with Operations, the Day Shift HR team, and other stakeholders to resolve employee concerns and implement HR programs.
• Ensure proper handovers and follow-through on cases requiring cross-shift coordination.

Documentation, Reporting, and Confidentiality

• Maintain accurate ER case trackers, employee records, investigation files, and HR documentation.
• Monitor case deadlines, outstanding actions, and follow-ups.
• Prepare regular ER reports and maintain strict confidentiality of employee information.

Skill and Experiences

• Bachelor's degree in Psychology, Human Resources, Business Administration, or a related field.
• 3-5 years' relevant HR experience, preferably in Employee Relations or HR Operations.
• Working knowledge of Philippine labor laws, disciplinary procedures, and performance management.
• Strong written and verbal communication, analytical, organizational, and documentation skills.
• Ability to handle confidential matters, manage multiple priorities, and work independently within delegated authority.
• Proficiency in Microsoft Office and HR systems.

Work Set Up:

• Must be willing and able to report onsite full-time and work the assigned night-shift schedule.
• Must be available onsite throughout scheduled working hours to provide HR support and address operational requirements.