HR Operations Specialist

SM Supermalls (Shopping Center Management Corporation); San Fernando; On-site; PHP 270,000 - 450,000; Full time

Job summary

SM Supermalls (Shopping Center Management Corporation) in the Philippines is seeking an HR Officer to implement HR policies at mall level and to support recruitment, compensation, employee relations, and training. The role focuses on compliant HR operations, performance management, and creating a positive workplace culture by collaborating with management and staff across the organization.

Based in SM City San Fernando Downtown, you will coordinate learning initiatives, manage HRIS systems, and

Qualifications

• Bachelor’s degree in Psychology, Behavioral Science, Human Resource Management or related field.
• At least 3 years of experience in HR, preferably in a similar role.
• Familiarity with HRIS and other HR systems.
• Excellent communication and people skills across all levels of the organization.

Responsibilities

• Supports HR operations and ensures alignment with company policies, processes, and strategic initiatives.
• Assists in recruitment, onboarding, and deployment to ensure smooth employee integration.
• Monitors performance management activities and coordinates appraisals and documentation.
• Addresses employee concerns, facilitates engagement programs, and supports a positive workplace culture.
• Coordinates training, learning, and talent management initiatives to enhance growth and productivity.

Skills

Strong communication

People skills

Organizational skills

Team collaboration

Education

Bachelor’s Degree in Psychology/HR

Tools

HRIS

Job description

SM Supermalls (Shopping Center Management Corporation) in the Philippines is seeking an HR Officer to implement HR policies at mall level and to support recruitment, compensation, employee relations, and training. The role focuses on compliant HR operations, performance management, and creating a positive workplace culture by collaborating with management and staff across the organization.

Based in SM City San Fernando Downtown, you will coordinate learning initiatives, manage HRIS systems, and