HR Operations Executive (Offboarding, SAP SuccessFactors) Novena ~

PERSOL; Santo Niño 1st; On-site; PHP 360,000 - 480,000; Full time

Job summary

PERSOL is seeking a Senior Associate Executive to support the Offboarding team within Group HR Shared Services. You will administer end-to-end employee separation processes across healthcare institutions, ensuring timely, accurate and compliant HR service delivery.

You'll coordinate with Payroll, Finance, IT and Security, handle documentation, and act as the primary contact for offboarding inquiries while sustaining a high standard of stakeholder service and integrity.

Qualifications

• Diploma in HR Management, Business Administration or related discipline.
• 2–3 years of HR operations, shared services or HR administration experience.
• Experience in employee lifecycle administration or offboarding is advantageous.
• Proficient in Microsoft Office applications.
• Experience with SAP SuccessFactors or other HRIS systems preferred.
• Strong administrative and coordination skills.
• Attention to detail and ability to manage high-volume transactions.
• Strong verbal and written communication skills.
• Customer-centric mindset, Stakeholder management, Teamwork and collaboration, Adaptability and resilience, Integrity and professionalism.

Responsibilities

• Administer end-to-end employee separation processes, including resignations, retirements, contract expiries and other forms of employee exits.
• Process employee separations in HR systems accurately and within established SLAs.
• Prepare and manage separation-related documentation, including resignation acknowledgements, exit letters and clearance documentation.
• Coordinate clearance activities with Payroll, Finance, IT, Security and employing institutions.
• Process work pass cancellations where applicable.
• Ensure employee records are updated accurately.
• Monitor and follow up on outstanding offboarding actions.
• Respond to employee and stakeholder enquiries professionally.
• Serve as the primary point of contact for offboarding enquiries.
• Deliver timely, accurate and customer-focused HR services.

Skills

Communication skills

Stakeholder management

Teamwork and collaboration

Adaptability and resilience

Integrity and professionalism

Attention to detail

Education

Diploma in Human Resource Management / Business Administration

Tools

Microsoft Office

SAP SuccessFactors / HRIS

Job description

About the role

The Senior Associate Executive supports the Offboarding team within Group HR Shared Services (HRSS) and is responsible for administering end-to-end employee separation processes across healthcare institutions. The incumbent will ensure timely, accurate and compliant processing of offboarding transactions while providing quality HR services to employees, managers and stakeholders.

Key responsibilities

• Administer end-to-end employee separation processes, including resignations, retirements, contract expiries and other forms of employee exits.
• Process employee separations in HR systems accurately and within established SLAs.
• Prepare and manage separation-related documentation, including resignation acknowledgements, exit letters and clearance documentation.
• Coordinate clearance activities with Payroll, Finance, IT, Security and employing institutions.
• Process work pass cancellations where applicable.
• Ensure employee records are updated accurately.
• Monitor and follow up on outstanding offboarding actions.
• Respond to employee and stakeholder enquiries professionally.
• Serve as the primary point of contact for offboarding enquiries.
• Deliver timely, accurate and customer-focused HR services.

About you

• Diploma in Human Resource Management, Business Administration or related discipline.
• Preferably 2 to 3 years of HR operations, HR shared services or HR administration experience.
• Experience in employee lifecycle administration or offboarding processes will be advantageous.
• Proficient in Microsoft Office applications.
• Experience with SAP SuccessFactors or other HRIS systems preferred.
• Strong administrative and coordination skills.
• Good attention to detail and ability to manage high-volume transactions within timelines.
• Strong verbal and written communication skills.
• Customer-centric mindset, Stakeholder management, Teamwork and collaboration, Adaptability and resilience, Integrity and professionalism.

Contact number: 81 194

We regret to inform that only shortlisted candidates will be notified.