HR Governance And Employee Relations Officer

MicroSourcing International; Manila; Hybrid; PHP 550,000 - 850,000; Full time

Benefits offered by this job

Healthcare coverage

Dependent coverage

Paid time off

Group life insurance

Performance bonuses

Job summary

MicroSourcing Philippines, Inc. is seeking an HR Governance & Employee Relations Officer in Metro Manila.

The role ensures HR practices comply with Philippine labor laws and internal standards, supporting governance, audits, policy implementation, and risk mitigation in a hybrid, dayshift setup. You will collaborate with HR leaders and business stakeholders to promote consistent policy application, strengthen HR processes, and deliver a compliant, positive employee experience.

Qualifications

• Bachelor’s degree in HR or related field.
• 3–5 years HR experience, preferably with Employee Relations exposure.
• Strong knowledge of Philippine Labor Laws and DOLE regulations.
• Experience handling employee cases and HR documentation.
• Strong analytical, organizational, and communication skills.
• Ability to interpret policies, identify risks, and recommend solutions.

Responsibilities

• Labor Law & HR Compliance Management
• Ensure compliance with Philippine Labor Laws, DOLE regulations, and other government requirements.
• Monitor regulatory updates and assess impact on HR policies and processes.
• Provide guidance to HR teams and business leaders on labor compliance matters.
• Review HR practices to ensure alignment with legal requirements and company standards.
• HR Audit & Governance: conduct regular audits of HR processes and records.
• Identify compliance gaps and recommend corrective actions.
• Develop compliance trackers, reports, and dashboards for HR leadership.
• Support internal and external audits related to HR operations.
• Employee Relations & Case Management Support: document and resolve concerns.
• Policy Development & Implementation: update and communicate HR policies.
• Government & Statutory Compliance: ensure DOLE, SSS, PhilHealth, Pag-IBIG compliance.
• Maintain accurate compliance records and documentation.
• Training & Compliance Awareness: conduct orientations and awareness sessions.
• Promote accountability and compliance culture.

Skills

Employee Relations

Labor Relations

HR Audit

HR Operations

Policy Development

Education

Bachelor’s degree in Human Resources, Psychology, Business Administration, Legal Management, or related field

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: HR Governance & Employee Relations Officer

Location: Metro Manila

Work setup & shift: Hybrid | Dayshift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses


• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.


• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.


• Career Growth: Take advantage of opportunities for continuous learning and career advancement.


• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

The HR Governance & Employee Relations Officer is responsible for ensuring that the organization’s HR practices, policies, and employee-related processes comply with Philippine labor laws, government regulations, and internal company standards. The role supports HR governance, compliance audits, employee relations processes, policy implementation, and risk mitigation initiatives.

This position partners closely with HR leaders, business stakeholders, and employees to promote consistent application of policies, strengthen HR processes, and ensure a compliant and positive employee experience.

Key Responsibilities And Accountabilities

The Senior Talent Acquisition Specialist will be responsible for the following across Microsourcing Philippines, Inc.

• Labor Law & HR Compliance Management


• Ensure compliance with Philippine Labor Laws, DOLE regulations, and other applicable government requirements.


• Monitor regulatory updates and assess potential impact on HR policies and processes.


• Provide guidance to HR teams and business leaders on labor compliance matters.


• Review HR practices to ensure alignment with legal requirements and company standards.


• HR Audit & Governance


• Conduct regular audits of HR processes, documentation, and employee records.


• Identify compliance gaps and recommend corrective and preventive actions.


• Develop compliance trackers, reports, and dashboards for HR leadership.


• Support internal and external audits related to HR operations.


• Employee Relations & Case Management Support


• Support employee relations activities by ensuring proper documentation and compliance with due process.


• Assist in investigation, documentation, and resolution of employee concerns.


• Partner with HR Business Partners and leaders on employee relations matters.


• Policy Development & Implementation


• Review, update, and maintain HR policies, guidelines, and procedures.


• Ensure policies are properly communicated and consistently implemented across the organization.


• Identify opportunities to improve HR processes and compliance practices.


• Government & Statutory Compliance


• Ensure compliance with mandatory government requirements including:




• DOLE requirements


• SSS


• PhilHealth


• Pag-IBIG




• Other applicable labor-related reports


• Maintain accurate compliance records and documentation.


• Training & Compliance Awareness


• Conduct HR compliance orientations and policy awareness sessions.


• Support managers and employees in understanding HR policies and labor requirements.


• Promote a culture of accountability and compliance.

Qualifications

• Bachelor’s degree in Human Resources, Psychology, Business Administration, Legal Management, or related field.


• Minimum of 3–5 years HR experience, preferably with exposure to:




• Employee Relations


• Labor Relations


• HR Audit


• HR Operations


• Policy Development




• Strong knowledge of Philippine Labor Laws and DOLE regulations.


• Experience handling employee cases and HR documentation.


• Strong analytical, organizational, and communication skills.


• Ability to interpret policies, identify risks, and recommend solutions.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply