Housing & Travel Operations Specialist

Medical Solutions Business Services Philippines; Quezon City; On-site; PHP 420,000 - 540,000; Full time

Job summary

Worldwide Resource Solutions in Manila is seeking a Housing & Travel Administrative Specialist to research, code, dispute, and resolve credit card and invoice charges. Provides administrative/operational support to the Housing & Travel department and performs customer service and accounting tasks as needed.

Responsibilities include coding invoices, contacting vendors for receipts, uploading docs, resolving charge disputes, and supporting month-end reporting.

Qualifications

• Minimum of one year of administrative experience.
• Extreme attention to detail and ability to multi-task.
• Proficient in Excel and Outlook.
• Typing speed of 35 words per minute.
• Willing to work in rotating shifts or US time zones.
• Willing to work in Bridgetowne, QC office.
• Knowledge of basic accounting principles.

Responsibilities

• Code various invoices (rental car, direct bill hotels, etc.).
• Call vendors to collect receipts, folios, confirmations, documentation as needed.
• Upload documentation into internal system.
• Dispute any incorrect charges until resolved.
• Communicate with team members when additional information is needed.
• Work closely with Financial teams to submit approved invoices for payment.
• Process and file move-in checklists received.
• Follow up and process deposit refunds.
• Complete customer service calls to travelers to obtain information for requests.
• Check termination email details to determine if traveler has been provided housing and/or travel.
• Activate and update traveler profiles as needed.
• Generate month end reporting numbers including housing, rental cars, credit card and deposit totals.

Skills

Administrative experience

Attention to detail

Multi-tasking

Team player

Independent drive

Excel

Outlook

Typing speed 35 wpm

Accounting basics

Education

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Outlook

Job description

Worldwide Resource Solutions in Manila is seeking a Housing & Travel Administrative Specialist to research, code, dispute, and resolve credit card and invoice charges. Provides administrative/operational support to the Housing & Travel department and performs customer service and accounting tasks as needed.

Responsibilities include coding invoices, contacting vendors for receipts, uploading docs, resolving charge disputes, and supporting month-end reporting.