Housing Loan Operations Specialist

Filinvest Group; Muntinlupa; On-site; PHP 300,000 - 420,000; Full time

Job summary

Filinvest Group in the Philippines is seeking an Operations Associate - Bank Financing Frontline to support housing loan applications with our partner banks. You will coordinate with clients and banks to ensure timely processing, respond to inquiries via phone, email, and in-person meetings, and manage daily tasks within standard timelines.

The role emphasizes analytical thinking, strong communication, and accuracy in handling bank financing documentation, with a focus on customer service and

Qualifications

• Bachelor’s degree in any 4-year program required or preferred.
• Experience coordinating with clients and banks is a plus.
• Strong communication skills and client-facing experience expected.
• Proficiency in MS Office (Word/Excel/PowerPoint) is advantageous.

Responsibilities

• Process bank financing and refinancing accounts within the standard processing time.
• Coordinate with clients and partner banks via phone, email, and in person to address inquiries and collect documents.
• Ensure all service requests are completed within turnaround times.
• Submit daily productivity reports to team lead.

Skills

Analytical skills

Communication

Customer service

MS Office

Time management

Independent worker

Organization

Multitasking

Integrity

Education

Bachelor’s degree in any 4-year program

Job description

Filinvest Group in the Philippines is seeking an Operations Associate - Bank Financing Frontline to support housing loan applications with our partner banks. You will coordinate with clients and banks to ensure timely processing, respond to inquiries via phone, email, and in-person meetings, and manage daily tasks within standard timelines.

The role emphasizes analytical thinking, strong communication, and accuracy in handling bank financing documentation, with a focus on customer service and