Housekeeping Supervisor (Hotel101-Cebu)

DoubleDragon Properties Corp.; Lapu-Lapu; On-site; PHP 335,000 - 614,000; Full time

Job summary

DoubleDragon Properties Corp. in Cebu seeks a Housekeeping Supervisor for Hotel101-Cebu to oversee housekeeping staff and ensure top-notch cleanliness across rooms and public areas. The role requires close collaboration with Front Office and Engineering for a seamless guest experience.

The ideal candidate will have a strong housekeeping background, leadership skills, and a commitment to high service standards, with a customer-focused approach and attention to detail.

Qualifications

• Bachelor's degree in Hotel and Restaurant Management or related field.
• At least 2 years of supervisory experience in housekeeping or related field.
• Strong background in housekeeping operations.
• Systematic, self-starter, guest oriented with attention to detail.
• Strong leadership and organizational skills.
• Committed to delivering high quality customer service.

Responsibilities

• Supervise activities of all housekeeping personnel.
• Inspect rooms and public areas for cleanliness.
• Coordinate with Front Office and Engineering for room maintenance.
• Investigate complaints regarding housekeeping service and equipment; take corrective action.
• Conduct orientation and training on policies and procedures.
• Manage inventories and stocks to ensure adequate supplies.
• Maintain cleaning tools and equipment.
• Ensure completion of the cleaning calendar and Maintenance Program.
• Prepare and complete various reports.

Skills

Leadership

Organizational skills

Guest orientation

Eye for detail

Customer service

Housekeeping operations

Education

Bachelor's Degree in Hotel and Restaurant Management

Job description

Housekeeping Supervisor (Hotel101-Cebu)

Job Description:

• Supervise work activities of all personnel under Housekeeping Department
• Inspect rooms and public areas for cleanliness
• Work closely with Front Office and Engineering for room maintenance
• Investigate complaints regarding housekeeping service and equipment, takes corrective action
• Conduct orientation and training to explain policies and work procedures
• Manages inventories and stocks to ensure adequate supplies
• Maintenance of cleaning tools and equipment
• Ensures completion of calendar of cleaning activities and Maintenance Program
• Accomplishment of various report

Qualifications:

• Bachelor's Degree in Hotel and Restaurant Management or any related course
• At least 2 years of working experience as Supervisor in the related field
• Strong background in housekeeping operations
• Systematic, self-starter, guest oriented and with an eye for details
• Strong leadership and organizational skills
• Committed in delivering high quality customer service