Lead Housekeeping Supervisor - Guest-Centric Operations

DoubleDragon Properties Corp.; Lapu-Lapu; On-site; PHP 335,000 - 614,000; Full time

Job summary

DoubleDragon Properties Corp. in Cebu seeks a Housekeeping Supervisor for Hotel101-Cebu to oversee housekeeping staff and ensure top-notch cleanliness across rooms and public areas. The role requires close collaboration with Front Office and Engineering for a seamless guest experience.

The ideal candidate will have a strong housekeeping background, leadership skills, and a commitment to high service standards, with a customer-focused approach and attention to detail.

Qualifications

• Bachelor's degree in Hotel and Restaurant Management or related field.
• At least 2 years of supervisory experience in housekeeping or related field.
• Strong background in housekeeping operations.
• Systematic, self-starter, guest oriented with attention to detail.
• Strong leadership and organizational skills.
• Committed to delivering high quality customer service.

Responsibilities

• Supervise activities of all housekeeping personnel.
• Inspect rooms and public areas for cleanliness.
• Coordinate with Front Office and Engineering for room maintenance.
• Investigate complaints regarding housekeeping service and equipment; take corrective action.
• Conduct orientation and training on policies and procedures.
• Manage inventories and stocks to ensure adequate supplies.
• Maintain cleaning tools and equipment.
• Ensure completion of the cleaning calendar and Maintenance Program.
• Prepare and complete various reports.

Skills

Leadership

Organizational skills

Guest orientation

Eye for detail

Customer service

Housekeeping operations

Education

Bachelor's Degree in Hotel and Restaurant Management

Job description

DoubleDragon Properties Corp. in Cebu seeks a Housekeeping Supervisor for Hotel101-Cebu to oversee housekeeping staff and ensure top-notch cleanliness across rooms and public areas. The role requires close collaboration with Front Office and Engineering for a seamless guest experience.

The ideal candidate will have a strong housekeeping background, leadership skills, and a commitment to high service standards, with a customer-focused approach and attention to detail.