Hotel Reservations Associate – Entry-Level with Training

Metacom Careers; Mandaluyong; On-site; PHP 201,000 - 290,000; Full time

Job summary

Metacom Careers is hiring a Hotel Reservations Representative for a voice-based hotel reservations account. This onsite role welcomes college graduates seeking their first BPO opportunity, with no prior call center or hotel experience required and structured paid training provided to help you confidently handle bookings and inquiries.

You’ll learn reservation systems, assist with bookings, and support customers with changes and payments while meeting performance standards in a fast-paced

Qualifications

• College graduates welcomed for first BPO role.
• No prior hotel or call center experience required.
• Paid training provided to handle bookings confidently.

Responsibilities

• Learn reservation systems and standard operating procedures.
• Assist customers with bookings, changes, and inquiries.
• Process payments and support customers through the booking journey.

Skills

Communication skills

Customer service

Problem solving

Education

College degree

Tools

Reservation systems

Job description

Metacom Careers is hiring a Hotel Reservations Representative for a voice-based hotel reservations account. This onsite role welcomes college graduates seeking their first BPO opportunity, with no prior call center or hotel experience required and structured paid training provided to help you confidently handle bookings and inquiries.

You’ll learn reservation systems, assist with bookings, and support customers with changes and payments while meeting performance standards in a fast-paced