Hotel Project Management Officer

Koko Global Hospitality (Philipines) Co., Ltd.; Cebu City; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Koko Global Hospitality (Philipines) Co., Ltd. seeks a pre-opening Operations and Project Coordination professional to lead hotel launch efforts in the Philippines. You will drive timelines, training, procurement, and budget controls while liaising with Owners, HQ, and ground staff.

Ideal candidates have 3–5 years in hotel operations with pre-opening or project management exposure, plus travel willingness and strong Excel, Wrike, and PMS/POS familiarity.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Project Management, or a related field.
• 3–5 years of solid hotel/property operations experience, with pre-opening or project management exposure.
• Experience in the Philippines hospitality market is preferred.
• Willingness to travel extensively across the Philippines.

Responsibilities

• Perform, drive, and execute pre-opening activities according to the master project timeline.
• Establish pre-opening documentation, framework agreements, operational guidelines, and master action plans.
• Ensure guestrooms, public areas, and back-of-house facilities are 100% set up, inspected, and handed over before opening.
• Follow up on department task lists to eliminate operational siloes and ensure 100% on-time completion in Wrike.
• Conduct a comprehensive 1-month pre-opening training program covering all operational departments and training modules.
• Establish a training evaluation plan and perform staff performance evaluations to ensure readiness.
• Understand and manage pre-opening budget controls and assist in procurement using the master budget file.

Skills

Project management

Leadership

Training facilitation

Stakeholder management

English communication

Travel readiness

Education

Bachelor's degree in Hospitality Management

Bachelor's degree in Business Administration

Tools

Wrike

Asana

Monday.com

Jira

Microsoft Excel

PMS

POS

Job description

About the role

This is a pre-opening operations and project coordination role focused on executing hotel property launches in the Philippines. You will drive pre-opening activities, manage timelines, coordinate training programs, oversee procurement and budgeting, and serve as a key liaison between the Property Owner, Corporate Headquarters, and ground staff.

Key responsibilities

• Perform, drive, and execute basic and advanced pre-opening activities according to the master project timeline
• Establish necessary pre-opening documentation, framework agreements, operational guidelines, and master action plans
• Ensure all guestrooms, public areas, and back-of-house facilities are 100% fully set up, inspected, and handed over cleanly before the opening date
• Follow up on task lists and action items from other departments on a daily basis to eliminate operational siloes
• Ensure all departments update their assigned tasks dynamically in Wrike, ensuring 100% on-time completion
• Conduct a comprehensive 1-month intensive pre-opening training program covering all operational departments
• Perform and run all system-related and service standard training modules
• Establish an objective training evaluation plan and conduct thorough performance evaluations to guarantee staff readiness
• Thoroughly understand and master the pre-opening budget controls, tracking and following up on every single line item
• Utilize the master budget file systematically for project procurement, assisting the Project Leader in checking quantities, unit items, and total amounts
• Handle Operating Equipment and Supplies (SOE) procurement and setup: issue Purchase Requests (PR) for all SOE items, coordinate and conduct proper SOE receiving protocols, and manage the final physical setup/placement
• Ensure all vendor quotations are complete, accurate, and aligned with the budget file, preparing them systematically for the Owner's formal signature and approval
• Assist the Project Leader in following up on essential cross-departmental tasks, deliverables, and outstanding items
• Execute project department tasks with high efficiency to guarantee on-time completion
• Maintain high alertness to potential operational hurdles; proactively inform the Project Leader immediately if any pre-opening task faces a potential delay
• Act as the vital secondary contact person for the Property Owner, providing professional updates and addressing operational inquiries
• Serve as the secondary contact person for Corporate Headquarters (HQ), ensuring seamless alignment with corporate brand standards
• Act as the secondary contact point for pre-opening staff, offering guidance, clarifying instructions, and resolving grievances

About you

• Bachelor's degree in Hospitality Management, Business Administration, Project Management, or a related field
• Minimum of 3–5 years of solid experience in hotel/property operations, with proven involvement in pre-opening phases or project management
• Prior experience working within the Philippines hospitality market is highly preferred
• Highly mobile and willing to travel extensively across the Philippines without restrictions
• Proficiency in project management software, specifically Wrike or similar platforms (Asana, Monday.com, Jira)
• Strong command of Microsoft Office, specifically advanced Microsoft Excel for managing complex procurement files, tracking PRs, and reviewing budget items
• Familiarity with property management systems (PMS), point of sale (POS), and other inventory/procurement systems
• Exceptional organization and time management skills with a proven ability to hit strict deadlines
• High degree of alertness, proactive problem-solving, and risk management capability
• Excellent leadership and training facilitation skills; able to upskill staff and evaluate performance objectively
• Outstanding stakeholder management skills to liaise comfortably as a secondary contact for Owners, HQ Executives, and ground staff
• Impeccable verbal and written communication skills in English