Hotel Ops Coordinator – Guest Experience (On-site, Cebu)

Alta Cebu Village Garden Resort Inc.; Cebu City; On-site; PHP 223,200 - 312,480; Full time

Benefits offered by this job

Retirement Plan

Job summary

Alta Cebu Village Garden Resort Inc. is seeking an on-site Operations Assistant in Cebu. The role focuses on supporting daily hotel operations to ensure a seamless guest experience, coordinating with departments, and addressing guest inquiries with professionalism.

The candidate should multitask effectively, communicate clearly, and maintain organized workflows. Responsibilities include assisting with reports, budgets, and procurement, while contributing to a collaborative team environment.

Qualifications

• Strong ability to multitask and prioritize in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to work collaboratively in a team setting.
• Adaptable and willing to learn new processes and technologies.

Responsibilities

• Assist in managing daily hotel operations to ensure a seamless guest experience.
• Coordinate with various departments to maintain high standards of service.
• Handle guest inquiries and complaints efficiently and professionally.
• Support the hotel management team in preparing reports and budgets.
• Oversee inventory management and assist with procurement of supplies.

Skills

Multitasking

Communication skills

Interpersonal skills

Organizational skills

Team collaboration

Adaptability

Education

Diploma

Job description

Alta Cebu Village Garden Resort Inc. is seeking an on-site Operations Assistant in Cebu. The role focuses on supporting daily hotel operations to ensure a seamless guest experience, coordinating with departments, and addressing guest inquiries with professionalism.

The candidate should multitask effectively, communicate clearly, and maintain organized workflows. Responsibilities include assisting with reports, budgets, and procurement, while contributing to a collaborative team environment.