Hotel Front Desk Pro: Guest Experience & Reservations

Sequoiamanila Corp.; Davao del Sur; On-site; PHP 223,200 - 279,000; Full time

Job summary

A local hotel chain in Davao del Sur is seeking a Hotel Front Desk Agent to ensure a smooth check-in and check-out experience for guests. This role requires exceptional customer service skills, attention to detail, and the ability to multitask in a busy environment. The ideal candidate will have a high school diploma, with prior hotel experience preferred. Training will be provided for the right individual.

Qualifications

• Fluency in English is often required; knowledge of additional languages is a plus.
• Prior experience in customer service or a hotel front desk position is preferred.

Responsibilities

• Greet guests upon arrival and register them.
• Process guest check-outs and ensure bills are correct.
• Respond to guest inquiries and resolve complaints.
• Manage hotel reservations and maintain accurate records.
• Keep the front desk area clean and stocked with supplies.

Skills

Customer Service Skills

Attention to Detail

Multitasking

Problem-Solving

Education

High school diploma or equivalent

Degree in hospitality or related field

Job description

A local hotel chain in Davao del Sur is seeking a Hotel Front Desk Agent to ensure a smooth check-in and check-out experience for guests. This role requires exceptional customer service skills, attention to detail, and the ability to multitask in a busy environment. The ideal candidate will have a high school diploma, with prior hotel experience preferred. Training will be provided for the right individual.