Hotel Booking Support Agent — Growth, Onsite, HMO Day 1

Recruitify_HR; Caloocan; Presencial; PHP 290.000 - 424.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

HMO coverage (Day 1)

Monthly allowances

Performance bonuses

13th month pay

Paid training

Paid time off

Career advancement

Team events

Descripción de la vacante

Recruitify_HR in Metro Manila is hiring for a customer support role that handles voice and non-voice inquiries with a focus on resolving issues efficiently. You will maintain records in an internal system and ensure satisfaction by staying informed about products and policies.

Fresh graduates are welcome, and onsite interviews will be conducted. The position offers a full-time schedule, competitive compensation, HMO from Day 1, monthly allowances and performance bonuses, plus opportunities for

Formación

• High school diploma or equivalent; college undergraduates welcome.
• BPO experience is a plus but not required.
• Willing to work onsite and attend on-site interviews.
• Fresh grads are encouraged to apply to start a career in customer support.
• Excellent written and verbal communication skills are important.

Responsabilidades

• Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice accounts.
• Maintain accurate and updated records in our internal system.
• Ensure customer satisfaction by resolving issues professionally and efficiently.
• Stay informed on company products, policies, and processes.
• Collaborate with the team for continuous improvement and success.

Conocimientos

Customer service

Verbal communication

Written communication

Record keeping

Educación

High school diploma or equivalent

College undergraduate welcome

Herramientas

CRM software

Internal system

Descripción del empleo

Recruitify_HR in Metro Manila is hiring for a customer support role that handles voice and non-voice inquiries with a focus on resolving issues efficiently. You will maintain records in an internal system and ensure satisfaction by staying informed about products and policies.

Fresh graduates are welcome, and onsite interviews will be conducted. The position offers a full-time schedule, competitive compensation, HMO from Day 1, monthly allowances and performance bonuses, plus opportunities for