Hospitality Implementation Consultant, Daylight PMS

Shiji Group; Taguig; On-site; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Creative technology environment

Growth opportunities

Learning platforms access (OpenUp, Plu

Job summary

Shiji is a global technology company delivering innovative hospitality solutions. The role focuses on implementing and integrating Shiji PMS, training users, and providing post-go-live support across hotel environments.

Candidates should have a hospitality/business background, strong English, and willingness to travel locally and overseas for project deployments.

Qualifications

• Bachelor's degree required in hospitality, business or related technical field.
• Hospitality business background or similar role is an advantage.

Responsibilities

• Handle and complete Shiji PMS implementation projects, integration and training at hotel sites or remotely.
• Understand customer needs and operation workflow; install, set up and configure solutions on site.
• Install and configure interfaces from PMS to third-party vendors.
• Train staff to meet customer operational workflows and optimize software use.
• Report project status and proactively drive toward project goals.
• Provide feedback on new features to Product/Development and support regional sales with pre-sales.

Skills

English fluency

Travel flexibility

Project management

IT literacy

Hospitality know-how

Education

Bachelor's degree in hospitality, business or related field

Job description

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji's cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji—day and night.

What You Will Do:

• Handle and complete Shiji PMS implementation projects, integration, and training within hotel environments (remotely and/ or at customer site).


• Understand customers needs and operation workflow, followed by installation, setup and configuration of the solutions at customer site, while providing technical consultancy and support to our hospitality customers after project go-live as needed.


• Install and configure Interfaces from the PMS to third party vendors.


• Ensure multiple users, and the service model concept meets the customer operational workflow by training the staff in the best and most practical use of the software.


• Report accurate project status and act proactively to achieve the project goal.


• Report on any additional functional requests from customers to our internal Product and Development team.


• Assist Product Management to test new releases and new functions and provide pre-sales support to the regional sales team.

Requirements

• Bachelor's degree in hospitality, business or a related technical field.


• Hospitality Business background or working record in a similar role will be advantage.


• Experience with hotel property management systems & passion for the Hospitality industry as our customers passion to serve their guests.


• At least 5 years of overall experience in hospitality industry in front office/ reservation operations or within IT industry handling project implementations and User Training.


• Ability to adapt quickly to new technologies, products and procedures.


• Ability to work and thrive in a multi-tasked and fast-paced environment.


• Ability to quickly learn the company's various IT solutions and able to handle system installation.


• Ownership with quality, professional get it done attitude and work ethic.


• Fluent in English, other languages are a plus point.


• Willingness to travel locally and overseas for project deployments when needed.

Interested

We look forward to your application, including your possible starting date and salary expectations.

Benefits

• A creative technology environment with ownership and responsibility.


• Feedback-driven culture where your ideas matter.


• Opportunities for professional and personal growth in a global company.


• Access to learning platforms such as OpenUp, Pluralsight, GoodHabitz, and LinkedIn Learning, as well as 40 hours per year dedicated to learning & development during working time.