HMO Staff (Start ASAP)

Centro Escolar University; Philippines; On-site; PHP 223,200 - 334,800; Full time

Job summary

An educational institution in the Philippines is looking for a customer service representative to assist with HMO-related patient inquiries and administrative tasks. The role requires a graduate of any 4-year course and involves providing support to patients and liaising with HMO officers. This position is open to Philippine citizens and permanent residents.

Qualifications

• Graduate of any 4-year course required.
• No experience required for this position.

Responsibilities

• Provide efficient customer service to patients.
• Report daily census of processed LOA for procedures and consultations.
• Assist HMO Liaison officers with operational and administrative concerns.
• Verify patient coverages and HMO details.
• Assist patients at the window for inquiries related to consultations and procedures.
• Call HMO providers for outpatient approvals and inquiries.
• Update doctors’ leave or vacation status.
• Answer telephone inquiries related to HMO concerns.
• Verify available doctors per schedule at the information department.
• Check availability of forms per HMO provider and coordinate requests.
• Collaborate and coordinate with other departments to process LOA requests.
• Perform other related duties as assigned by superiors.

Education

Any 4-year course

Job description

Provide efficient customer service and support for HMO-related patient inquiries and administrative tasks at a healthcare facility.

Your Role

Key responsibilities include:

• Provide efficient customer service to patients.
• Report daily census of processed LOA for procedures and consultations.
• Assist HMO Liaison officers with operational and administrative concerns.
• Verify patient coverages and HMO details.
• Assist patients at the window for inquiries related to consultations and procedures.
• Call HMO providers for outpatient approvals and inquiries.
• Update doctors’ leave or vacation status.
• Answer telephone inquiries related to HMO concerns.
• Verify available doctors per schedule at the information department.
• Check availability of forms per HMO provider and coordinate requests.
• Collaborate and coordinate with other departments to process LOA requests.
• Perform other related duties as assigned by superiors.

About You

The company is looking for:

• A graduate of any 4-year course.

How to Apply

Submit your name, email, cover letter, and upload your CV/Resume through the application form provided.

This job may close before the stated closing date, you are encouraged to apply as soon as possible.

The opportunity is available to applicants in any of the following categories.

Work light flag Philippines Philippine Citizen • Philippine Permanent Resident

Qualifications & other requirements

You should have or be completing the following to apply for this opportunity.

Degree or Certificate

From an institution in

Philippines

Study field

Study field (any)

Business & Management

• Business
• Business Administration
• Business Information Systems
• Human Resources
• International Business
• Management
• Office Studies
• Project Management

IT & Computer Science

• Computer Systems and Networks
• Data Science
• Software Engineering

Creative Arts

• Communication

Hiring criteria

• Experience requirement No experience required

Paranaque Doctors Hospital provides comprehensive medical care with advanced facilities and expert healthcare professionals.