HMO Patient Services & Admin Specialist

Uc Bcf; Parañaque; On-site; PHP 201,000 - 335,000; Full time

Job summary

A healthcare facility in Metro Manila, Philippines is seeking a dedicated professional for a customer service role. This position involves supporting HMO-related inquiries, assisting patients, verifying coverage details, and collaborating with other departments. The ideal candidate should be a graduate of any four-year course and must be computer literate. Interested applicants should submit their name, email, cover letter, and CV/Resume through the provided application form.

Qualifications

• Must be computer literate.
• Able to handle patient inquiries efficiently.

Responsibilities

• Provide efficient customer service to patients.
• Report daily census of processed LOA.
• Assist HMO Liaison officers with administrative concerns.
• Verify patient coverages and HMO details.
• Assist patients with inquiries.
• Call HMO providers for outpatient approvals.
• Check availability of doctors.
• Collaborate with departments to process requests.

Skills

Customer service

Communication

Education

Graduate of any 4-year course

Job description

A healthcare facility in Metro Manila, Philippines is seeking a dedicated professional for a customer service role. This position involves supporting HMO-related inquiries, assisting patients, verifying coverage details, and collaborating with other departments. The ideal candidate should be a graduate of any four-year course and must be computer literate. Interested applicants should submit their name, email, cover letter, and CV/Resume through the provided application form.