Customer Support Agent / Call Center Experience Not Required

Neksjob Philippines; Iloilo City; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training and support

Job summary

A leading recruitment platform is seeking motivated individuals for the Customer Support Agent position in Iloilo City. This full-time role requires engaging with international clients through calls, emails, and chat, providing exceptional customer service. No prior experience is necessary, and the company offers comprehensive training, competitive salaries, and a supportive environment. Ideal candidates are high school graduates with a positive mindset and basic computer skills.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.
• Willing to undergo comprehensive training and support.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer service orientation

Basic computer skills

English language proficiency

Communication skills

Education

High school graduate

Tools

CRM software

Email & chat tools

Job description

Customer Support Agent / Call Center Experience Not Required

On-site - Iloilo No Exp Required High/Senior High School Full-time

Chat

Job Description

We are seeking motivated individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English.

Responsibilities

• Handle customer calls via phone, email, or chat
• Provide accurate information about products/services to international clients
• Resolve customer concerns efficiently and professionally
• Document interactions accurately in the system

Requirements

• High school graduate or above
• Positive attitude and customer-focused mindset
• Basic computer skills and ability to learn new systems
• Competitive salary with international account premium
• Comprehensive training and support
• English Language Customer Service Strong Work Ethic

Working Location

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