High-Volume Collections Specialist - Recovery

Travel + Leisure Global Support Services (Philippines), Inc.; Metro Manila; In loco; PHP 279.000 - 391.000; Tempo pieno

Descrizione del lavoro

Travel + Leisure Global Support Services (Philippines), Inc. is seeking an experienced Collections Representative to join our team in the Philippines. You will handle high-volume outbound calls, negotiate, and recover arrears while delivering excellent customer service and keeping precise records.

The ideal candidate will show empathy, persistence, and the ability to work in a fast-paced environment with scheduled hours, contribute to team goals, adhere to policies, and participate in

Competenze

• Experience in collections or debt recovery with strong negotiation skills.
• Ability to handle high-volume outbound calls and maintain accuracy.
• Committed to policy adherence and delivering excellent customer service.

Mansioni

• Make high-volume outbound calls to collect arrears.
• Negotiate with debtors to arrange payment plans.
• Recover arrears while maintaining customer records accurately.

Conoscenze

Outbound calls

Negotiation

Customer service

Descrizione del lavoro

Job Description:

Travel + Leisure Global Support Services (Philippines), Inc. seeks an experienced Collections Representative to join our team in the Philippines. You will handle high-volume outbound calls, negotiate, and recover arrears while delivering excellent customer service and maintaining accurate records.

The ideal candidate will demonstrate empathy, persistence, and the ability to work in a fast-paced environment with scheduled hours, contribute to team goals, adhere to policies, and participate in