As a Retail Helper, you will assist customers and support the day-to-day operations of the retail store. Your responsibilities will include organizing merchandise, assisting with stock replenishment, and ensuring a clean, welcoming environment for customers. You will work closely with the store team to provide excellent customer service and contribute to achieving store goals.
- Greet and assist customers as they enter the store, answering questions about products and services.
- Help customers locate merchandise and provide recommendations based on their needs.
- Organize and stock shelves with products, ensuring that displays are tidy and fully stocked.
- Assist in inventory management, including checking stock levels and alerting supervisors to restock when needed.
- Maintain a clean and organized sales floor, including cleaning shelves, floor spaces, and product displays.
- Operate the cash register, process sales transactions, and handle payments accurately.
- Assist with packaging and bagging customer purchases.
- Help with promotional displays and ensuring that sale items are clearly marked.
- Participate in store opening and closing duties, including setting up and securing the store.
- Follow store policies and procedures, including loss prevention and health and safety standards.
- Collaborate with team members to ensure a positive and efficient work environment.
- Previous retail or customer service experience is a plus but not required.
- Excellent communication and interpersonal skills.
- Ability to work well in a team environment and independently when required.
- Strong attention to detail and organizational skills.
- Ability to stand for extended periods and lift or move items as needed.
- Basic math skills for handling cash and processing transactions.
- Flexibility to work various shifts, including evenings, weekends, and holidays.