Healthcare Agent — Customer Care with Growth Path

Telesys Bpo; Metro Manila; Sur place; PHP 234 000 - 391 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Vacation leave

Sick leave

Promotion opportunities

Wellness programs

Employee discounts

Diverse workplace

Résumé du poste

Telesys BPO is hiring a Healthcare Agent for an on-site position in Las Piñas within Metro Manila. No prior experience is required, and the role offers a competitive salary up to 35,000 PHP monthly with performance incentives.

Training will be provided to help you handle inquiries, resolve concerns, and deliver excellent customer service. The job emphasizes a customer-focused approach in a fast-paced environment, with opportunities for growth, shifting schedules including nights and weekends,

Qualifications

• Customer service experience is a plus (training provided)
• Ability to work in a fast-paced, high-volume call environment
• Open to applicants with or without BPO experience

Responsabilités

• Serve as the first point of contact for customers, handling inquiries and resolving concerns
• Deliver top-tier service with every interaction
• Contribute to a positive, supportive customer experience in a healthcare context

Connaissances

Customer service

Fast-paced environment

Telephone etiquette

Communication skills

Formation

High School diploma

College-level or degree advantageous

Description du poste

Telesys BPO is hiring a Healthcare Agent for an on-site position in Las Piñas within Metro Manila. No prior experience is required, and the role offers a competitive salary up to 35,000 PHP monthly with performance incentives.

Training will be provided to help you handle inquiries, resolve concerns, and deliver excellent customer service. The job emphasizes a customer-focused approach in a fast-paced environment, with opportunities for growth, shifting schedules including nights and weekends,