Healthcare Process Optimization Lead — Lean Six Sigma

Gratitude Jobs Ahead Hr Inc; Philippines; Hybrid; PHP 691,000 - 827,000; Full time

Job summary

Gratitude Jobs Ahead Hr Inc in the Philippines seeks a Process Excellence Lead to drive continuous improvement across healthcare operations. You will analyze processes, identify inefficiencies, and implement Lean or Six Sigma methods to raise performance and quality while standardizing workflows across teams.

The role requires cross-functional collaboration, KPI definition, and activity reporting. Proficiency in Excel and Minitab is preferred, with a focus on change management and audit

Qualifications

• Experience leading process excellence initiatives in healthcare or manufacturing.
• Experience with Lean Six Sigma methodologies and projects.
• Ability to define KPIs, SLAs, and monitor performance across operations.

Responsibilities

• Lead and drive end-to-end process excellence initiatives across healthcare operations.
• Analyze current state processes to identify inefficiencies, waste, risks, and improvement opportunities.
• Apply Lean Six Sigma methodologies to improve productivity, quality, cost, and outcomes.
• Define, standardize, and monitor process metrics, KPIs, and SLAs to ensure performance.
• Support transitions by establishing process frameworks, metric definitions, and reporting mechanisms.
• Conduct root cause analysis and implement corrective and preventive actions.
• Facilitate process reviews, Kaizen events, and improvement workshops with stakeholders.
• Identify opportunities for process automation and support implementation.
• Utilize data analysis tools (Excel, Minitab) to drive fact-based decisions.
• Ensure process documentation and controls are established and maintained.
• Partner with teams to drive adoption of best practices and change management.
• Provide coaching on Lean Six Sigma concepts to stakeholders.

Skills

Lean Six Sigma Black Belt

Lean Six Sigma Green Belt

Excel

Minitab

Change management

Cross-functional collaboration

Education

Lean Six Sigma Green Belt Certified

College degree preferred

Tools

Minitab

Excel

Job description

Gratitude Jobs Ahead Hr Inc in the Philippines seeks a Process Excellence Lead to drive continuous improvement across healthcare operations. You will analyze processes, identify inefficiencies, and implement Lean or Six Sigma methods to raise performance and quality while standardizing workflows across teams.

The role requires cross-functional collaboration, KPI definition, and activity reporting. Proficiency in Excel and Minitab is preferred, with a focus on change management and audit