Healthcare Customer Care Rep | Night Diff, Training & HMO

Alorica Philippines; Makati; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary range

Paid training & incentives

HMO & government benefits

Vacation leave / personal time off paid

Anniversary bonus

Annual performance increase

20% night differential

Job summary

A leading customer service provider in Metro Manila is seeking enthusiastic individuals to join their team. Responsibilities include responding to customer inquiries through various channels and providing accurate information about products and services. No prior experience is required, as training will be provided. The role offers a competitive salary and numerous benefits including paid training, HMO, vacation leave, and anniversary bonuses.

Qualifications

• No BPO experience needed; training provided.
• Open to college fresh grads, SHS & HS grads, college undergrads, vocational grads.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

A leading customer service provider in Metro Manila is seeking enthusiastic individuals to join their team. Responsibilities include responding to customer inquiries through various channels and providing accurate information about products and services. No prior experience is required, as training will be provided. The role offers a competitive salary and numerous benefits including paid training, HMO, vacation leave, and anniversary bonuses.