Healthcare CSR: Training, HMO Day 1, Bonuses

Everise Philippines Ltd.; Philippines; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

HMO from Day 1

Free dependent upon regularization

Paid Training

Annual performance bonuses

Life Insurance from Day 1

Leave Credits convertible into cash

Pre-employment medical exam

Supportive working environment

Award-winning company

Job summary

Everise Philippines Ltd. is hiring for a customer service role based in Taguig. You will handle customer inquiries over the phone, listen to understand needs, and provide solutions in a single call.

Training is provided and there are opportunities to learn about new products and services. Daily and weekly targets drive performance, with a supportive and upbeat work environment onsite at 19F Bonifacio One Technology Tower, BGC, Taguig City.

Qualifications

• No BPO experience required for college graduates.
• For undergraduates or SHS/HS (old curriculum): at least 6 months of BPO experience.
• Good to excellent communication skills.
• Willing to work on shifting schedules.
• Comfortable with onsite setup.
• Preferably residing in Taguig, Mandaluyong, Pasig, Pateros and Makati.
• Must have an active Viber account.

Responsibilities

• Answer inquiries and help customers solve their problems over the phone.
• Listen closely to customers to understand their needs and provide the best solutions in one call.
• Introduce exciting new products and services to customers.
• Log and categorize call outcomes after each conversation and create regular summary reports.
• Meet or exceed daily and weekly goals to help the team succeed.

Skills

Communication skills

Willing to work shifts

Education

College graduate

Undergraduate/SHS

Tools

Viber

Job description

Everise Philippines Ltd. is hiring for a customer service role based in Taguig. You will handle customer inquiries over the phone, listen to understand needs, and provide solutions in a single call.

Training is provided and there are opportunities to learn about new products and services. Daily and weekly targets drive performance, with a supportive and upbeat work environment onsite at 19F Bonifacio One Technology Tower, BGC, Taguig City.