Healthcare CSR – Night Shift with Growth & Benefits

ISTA Personnel Solutions; Mandaluyong; Presencial; PHP 223.000 - 357.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Health insurance with dependents

Night differential 10%

Attendance bonus

Paid time off

Leave credits

Performance appraisal

Work-life balance

Career growth

Learning opportunities

Descripción de la vacante

ISTA Solutions in Mandaluyong, Philippines, is seeking an experienced Healthcare CSR to join our growing team. You will research medications, submit prior authorizations, and communicate with providers and insurers to gather needed information.

The role requires at least 6 months of BPO experience with a US healthcare account, strong English skills, and willingness to work onsite at night. We offer competitive pay, health insurance with dependents, leave benefits, and career growth opportunities.

Formación

• At least 6 months BPO experience handling a US Healthcare Account.
• Knowledge in submitting and processing Prior-Authorization is a PLUS, not required.
• Good verbal and written English skills.

Responsabilidades

• Complete and submit prior authorization forms accurately and efficiently.
• Research medications and treatments using trusted online resources to understand their use and relevance to requests.
• Communicate with healthcare providers and insurance companies to gather and verify information as needed.
• Track and follow up on submitted authorizations to ensure timely approvals.
• Maintain accurate records of all authorization requests and outcomes.

Conocimientos

English proficiency

BPO experience

US healthcare account

Descripción del empleo

ISTA Solutions in Mandaluyong, Philippines, is seeking an experienced Healthcare CSR to join our growing team. You will research medications, submit prior authorizations, and communicate with providers and insurers to gather needed information.

The role requires at least 6 months of BPO experience with a US healthcare account, strong English skills, and willingness to work onsite at night. We offer competitive pay, health insurance with dependents, leave benefits, and career growth opportunities.