Call Center CSR — Flexible Hours & Frontline Support

Synlink Recruitment Outsourcing Co. Inc.; Davao del Sur; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative (CSR) / Call Center Agent to be the frontline liaison for clients.

You will handle inquiries, resolve issues, and assist customers across phone, email, or chat. The position emphasizes responsive service, quality communication, and accurate information delivery. The role incorporates government mandated benefits and wellness support, including HMO, plus incentives.

Responsibilities

• Handle inbound and outbound inquiries via phone, email, or chat.
• Resolve complaints and process transactions promptly.
• Maintain high customer satisfaction through courteous service.

Job description

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative (CSR) / Call Center Agent to be the frontline liaison for clients.

You will handle inquiries, resolve issues, and assist customers across phone, email, or chat. The position emphasizes responsive service, quality communication, and accurate information delivery. The role incorporates government mandated benefits and wellness support, including HMO, plus incentives.