Healthcare Compliance & Privacy Specialist — Flexible Work

Bon Secours Mercy Health; Philippines; Hybrid; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Comprehensive health coverage

Work From Home allowance

Connectivity allowance

Wellness allowance

Paid vacation and sick leave

Government-mandated benefits

Flexible working model

Learning and development programs

Job summary

Bon Secours Mercy Health Global Business Services – Manila is seeking a Healthcare Risk & Compliance Specialist to execute core compliance operations and support global privacy, regulatory and revenue cycle programs.

You will collaborate with U.S.-based stakeholders, manage intake and case tracking, perform screening, and help maintain compliance documentation and reporting across a global service delivery environment.

Qualifications

• Minimum 2+ years of healthcare compliance experience.
• Knowledge of U.S. healthcare systems.
• Knowledge of U.S. healthcare laws preferred.
• Knowledge of Data Privacy Act of 2012 in the Philippines preferred.
• Experience in global shared services or BPO environments preferred.

Responsibilities

• Support global Compliance, Privacy, Regulatory and Revenue Cycle Compliance teams through centralized operational activities.
• Coordinate intake, tracking, follow-up and closure of compliance, HR and helpline cases using Symplr and ServiceNow.
• Perform exclusion screening and validate against sanction databases, document results and escalate risks.
• Create, maintain and validate compliance documentation including provider records and reports.
• Generate reports, dashboards and metrics to support compliance monitoring and audits.

Skills

Attention to detail

Analytical thinking

Effective communication

Stakeholder coordination

Systems proficiency

Education

Bachelor's degree in Public Health, Allied Health Administration, Business Administration or related field

Tools

Symplr

SharePoint

ServiceNow

Job description

Bon Secours Mercy Health Global Business Services – Manila is seeking a Healthcare Risk & Compliance Specialist to execute core compliance operations and support global privacy, regulatory and revenue cycle programs.

You will collaborate with U.S.-based stakeholders, manage intake and case tracking, perform screening, and help maintain compliance documentation and reporting across a global service delivery environment.