Healthcare Collections Specialist (AR & Denials)

Thornton Tomasetti; Taguig; Hybrid; PHP 335,000 - 469,000; Full time

Job summary

Abbott in the Philippines, Taguig City, is seeking a Collections Representative to manage insurance follow-up and denial issues, ensuring proper reimbursements. You will coordinate with insurance companies, patients, and internal teams to meet AR and cash goals with high professionalism.

The role requires strong communication, attention to detail, and the ability to work under pressure in a fast-paced healthcare environment. Join a global company committed to diversity and professional growth.

Qualifications

• High school diploma or GED required or equivalent.
• Associate degree preferred.
• Excellent verbal and written communication skills.
• Ability to work under pressure and meet deadlines while delivering great service.

Responsibilities

• Research and resolve payment discrepancies and follow up on denials.
• Manage AR aging and explain past due balances to management.
• Handle aged accounts with payers and escalate unresolved issues.
• Provide accurate notes and documentation in systems; support cross-functional teams.
• Assist in process improvements and training for staff as needed.

Skills

Customer service

Communication

Problem solving

Multitasking

Education

High school diploma or GED

Associate degree

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Abbott in the Philippines, Taguig City, is seeking a Collections Representative to manage insurance follow-up and denial issues, ensuring proper reimbursements. You will coordinate with insurance companies, patients, and internal teams to meet AR and cash goals with high professionalism.

The role requires strong communication, attention to detail, and the ability to work under pressure in a fast-paced healthcare environment. Join a global company committed to diversity and professional growth.