Healthcare Collections Manager - Revenue Cycle Lead

Eastvantage; Pasig; On-site; PHP 900,000 - 1,400,000; Full time

Job summary

Eastvantage is seeking a Collections Manager (AR) to lead the daily operations of the collections department in Manila. You will oversee the team, drive reimbursements, and reduce accounts receivable while ensuring timely resolution of patient and insurance balances.

You will coach staff, monitor KPIs, collaborate with Billing, Compliance, and Leadership, and implement process improvements to achieve revenue-cycle targets while maintaining HIPAA and payer guidelines.

Qualifications

• Minimum 5 years of progressive experience in medical billing, insurance collections, or revenue cycle management.
• Minimum 3 years of management or supervisory experience leading healthcare collections teams.
• Strong knowledge of healthcare revenue cycle processes, including insurance follow-up, denial management, appeals, payment reconciliation, and accounts receivable management.
• Experience with HIPAA regulations and payer guidelines.

Responsibilities

• Lead, manage, and develop the collections team to meet productivity, quality, and financial goals.
• Monitor and manage accounts receivable aging, denials, and collection activities to maximize reimbursement.
• Establish performance expectations, KPIs, coaching, and performance reviews.
• Analyze collection metrics and payer trends to identify process improvements.
• Develop and implement collection strategies that improve recovery rates.

Skills

Leadership

Coaching

Analytical

Communication

Problem-solving

MS Excel

HIPAA knowledge

EHR experience

Tools

EHR systems

Practice management systems

Clearinghouses

Revenue cycle software

Job description

Eastvantage is seeking a Collections Manager (AR) to lead the daily operations of the collections department in Manila. You will oversee the team, drive reimbursements, and reduce accounts receivable while ensuring timely resolution of patient and insurance balances.

You will coach staff, monitor KPIs, collaborate with Billing, Compliance, and Leadership, and implement process improvements to achieve revenue-cycle targets while maintaining HIPAA and payer guidelines.