Healthcare Collections Manager: Revenue Cycle Leader

Eastvantage Business Solutions Inc.; Pasig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Eastvantage Business Solutions Inc. seeks a Collections Manager (AR) to lead the collections department and drive revenue cycle performance and compliance.

You will mentor the team, monitor AR aging and denial trends, and collaborate with internal and external stakeholders to maximize reimbursement while ensuring HIPAA compliance. The role reports to the Senior Director of Collections and requires extensive healthcare AR experience and strong leadership and coaching skills to achieve

Qualifications

• Minimum 5 years in medical billing, insurance collections, or revenue cycle management.
• Minimum 3 years of management or supervisory experience leading healthcare collections teams.
• Extensive knowledge of healthcare revenue cycle processes, including insurance follow-up, denial management, appeals, payment reconciliation, and accounts receivable management.
• Strong understanding of commercial insurance, Medicare, Medicaid, Workers' Compensation, Managed Care, and government payer guidelines.
• Experience analyzing collection metrics, KPIs, productivity reports, and financial performance data.

Responsibilities

• Lead, manage, and develop the collections team to ensure achievement of departmental productivity, quality, and financial goals.
• Monitor and manage accounts receivable aging, denial trends, payer follow-up, and collection activities to maximize reimbursement and reduce outstanding balances.
• Establish performance expectations, monitor KPIs, and conduct regular coaching, performance reviews, and corrective action when necessary.
• Analyze collection metrics, denial data, and payer trends to identify opportunities for process improvement and increased cash collections.
• Develop and implement collection strategies that improve recovery rates while maintaining compliance with payer, client, and regulatory requirements.
• Oversee escalation of complex payer issues, appeals, underpayments, and unresolved claims.
• Ensure team adherence to company policies, HIPAA regulations, payer guidelines, and revenue cycle best practices.
• Collaborate with Billing, Credentialing, Client Success, Payment Posting, Revenue Integrity, and Executive Leadership to resolve operational issues affecting reimbursement.
• Develop, maintain, and update departmental workflows, standard operating procedures, and training materials.
• Conduct regular quality audits to ensure accuracy, consistency, and compliance within collection

Skills

Leadership

Coaching

Analytical

Communication

Project Mgmt

Time Mgmt

Problem Solving

Change Mgmt

Revenue Cycle

HIPAA Knowledge

Tools

EHR systems

Practice mgmt

Clearinghouses

Rev cycle software

MS Excel

Job description

Eastvantage Business Solutions Inc. seeks a Collections Manager (AR) to lead the collections department and drive revenue cycle performance and compliance.

You will mentor the team, monitor AR aging and denial trends, and collaborate with internal and external stakeholders to maximize reimbursement while ensuring HIPAA compliance. The role reports to the Senior Director of Collections and requires extensive healthcare AR experience and strong leadership and coaching skills to achieve