Healthcare BPO Call Center Specialist

Lexie; Pasig; Presencial; PHP 290.000 - 424.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Government Mandated Benefits

Health Insurance

13th Month Pay

Employee Loan

Descripción de la vacante

A staffing and business consulting firm in Pasig seeks a customer service professional with a bachelor's degree in a relevant field and at least 1 year of experience in direct adult patient care. Responsibilities include responding to customer inquiries, providing product information, and resolving complaints. This role offers a full-time position with government-mandated benefits. Ideal for those with experience in BPO healthcare member services.

Formación

• At least 1 year direct adult patient care experience.
• Experience in long-term care or home care services.
• BPO healthcare experience in member services.

Responsabilidades

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Resolve customer complaints efficiently.

Conocimientos

Customer service

Communication

Problem-solving

Collaboration

Educación

Bachelor's Degree in Allied Sciences, Social Sciences, Social Work, or related field

Descripción del empleo

A staffing and business consulting firm in Pasig seeks a customer service professional with a bachelor's degree in a relevant field and at least 1 year of experience in direct adult patient care. Responsibilities include responding to customer inquiries, providing product information, and resolving complaints. This role offers a full-time position with government-mandated benefits. Ideal for those with experience in BPO healthcare member services.