Healthcare AR & Claims Collections Specialist

Optum, a UnitedHealth Group Company; Muntinlupa; On-site; PHP 240,000 - 360,000; Full time

Job summary

Optum, a UnitedHealth Group Company, seeks a Collections Associate in the Philippines to manage healthcare unpaid claims, gather data for invoice accuracy, and educate customers on online payment options. Monitor balances and drive timely remittance. The role covers contract review, provider-side work, and processing claim payments with a strong emphasis on accuracy. Alabang office supports on-site operations.

Qualifications

• Education at least Senior High School or a 2-year college.
• Experience in medical billing/AR collections for at least 6 months.
• Basic knowledge of revenue cycle management (RCM).

Responsibilities

• Read contracts to identify payment disputes.
• Work on the Provider side of the process.
• Verify claim status with insurers and collect unpaid claims.
• Process claims payments and reconcile with accounts receivable.

Skills

Medical billing

Accounts receivable

RCM knowledge

Customer communication

Quality awareness

Education

Senior High or 2-year college

Tools

RCM software

Job description

Optum, a UnitedHealth Group Company, seeks a Collections Associate in the Philippines to manage healthcare unpaid claims, gather data for invoice accuracy, and educate customers on online payment options. Monitor balances and drive timely remittance. The role covers contract review, provider-side work, and processing claim payments with a strong emphasis on accuracy. Alabang office supports on-site operations.